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- Tasks: Ensure safety and wellbeing of residents while providing warm support and assistance.
- Company: Join a dedicated team at a safe house for victims of modern slavery.
- Benefits: Competitive salary, night shift allowance, training opportunities, and free on-site parking.
- Other info: Fixed term role until December 2026 with flexible waking shifts.
- Why this job: Make a real difference in the lives of vulnerable women and help them transition to survivors.
- Qualifications: Experience working with vulnerable individuals and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our Anti-Trafficking and Modern Slavery safe house in Bath accommodates victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to provide tailored, person-centred support and to assist them transitioning from victim to survivor. Our setting supports adult female victims of Modern Slavery, of all nationalities, faiths and sexual orientations.
As our Female Night Concierge on these waking shifts, you will ensure the safety, welfare and wellbeing of existing residents, and provide a warm welcome for any newly referred victims of modern slavery who arrive overnight. You will empathically engage with residents who might seek your assistance, and work to provide empowering support.
As well as providing support, you will be required to perform relevant administrative work, answer phone calls, and respond to any arising emergencies or out of hours referrals. To ensure the safety and security of our residents, you will carry out building checks; and as a night shift is typically quieter than our busy day shifts, you will also perform domestic/cleaning duties to support with the smooth running of the setting.
You’ll need excellent customer service and people skills, and be able to use your initiative whilst you lone work on the shift. Your experience in working with vulnerable people in a supportive setting will be put to good use. You will be proficient in using a range of IT packages, and understand the importance of accurate record keeping.
We value our employees, providing training and development opportunities to keep you up to date and fully equipped for your work and beyond. Our site in Bath is just out of the city centre, but located on a main bus route, and has free on-site parking.
This role has an Occupational Requirement that the post holder is a FEMALE ONLY. Please note this is a fixed term position until December 2026.
Working hours: 31.5 hours per week
Working details: Waking Shifts 4 on 4 off covering Monday to Friday 1900-0400 hours and Saturday and Sunday 1800-0300 hours
Closing date: 31st May 2026 at 23.59
Interview Date: To be confirmed
Additional Salary information: 10% Night shift allowance awarded.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check an Enhanced with barred list DBS Disclosure check for adults and child workforce, and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Night Concierge (Female Only) in Bath employer: The Salvation Army
Contact Detail:
The Salvation Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge (Female Only) in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience with vulnerable people can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Show your passion for the cause! When you get the chance to chat with potential employers, let them know why you care about supporting victims of modern slavery. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Night Concierge (Female Only) in Bath
Some tips for your application 🫡
Read the Job Profile Thoroughly: Before you start your application, make sure to download and read the job profile carefully. It contains all the criteria we’re looking for, so it’s essential to understand what we need from you.
Tailor Your Supporting Statement: When writing your supporting statement, directly address the criteria mentioned in the job profile. We want to see how your experience aligns with our needs, so be specific and highlight relevant examples.
Showcase Your People Skills: Since this role involves working with vulnerable individuals, make sure to emphasise your customer service and people skills. Share any experiences that demonstrate your ability to empathically engage and support others.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application reaches us directly, and you can easily keep track of your application status!
How to prepare for a job interview at The Salvation Army
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Concierge. Familiarise yourself with the specific needs of victims of modern slavery and how to provide empathetic support. This will help you demonstrate your commitment and suitability for the role.
✨Showcase Your People Skills
Since this role involves engaging with vulnerable individuals, be prepared to share examples of your previous experience in similar settings. Highlight your ability to connect with people, provide comfort, and maintain a safe environment. This will show that you can handle the emotional aspects of the job.
✨Prepare for Situational Questions
Expect questions that assess how you would handle emergencies or challenging situations. Think of scenarios where you had to use your initiative or resolve conflicts. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your IT Proficiency
As the role requires accurate record-keeping and administrative tasks, be ready to discuss your experience with various IT packages. Mention any relevant software you've used and how it has helped you in previous roles. This will reassure the interviewers of your capability to manage the administrative side of the job.