Supported Housing Concierge (Nights) in Bath, Somerset
Supported Housing Concierge (Nights)

Supported Housing Concierge (Nights) in Bath, Somerset

Bath +1 Full-Time 30000 - 40000 £ / year (est.) No home office possible
The Salvation Army

At a Glance

  • Tasks: Support victims of modern slavery, ensuring their safety and wellbeing during night shifts.
  • Company: Join a compassionate organisation dedicated to empowering survivors of modern slavery.
  • Benefits: Competitive salary, night shift allowance, training opportunities, and free on-site parking.
  • Other info: Fixed term role until December 2026 with flexible night shifts.
  • Why this job: Make a real difference in the lives of vulnerable individuals while developing your skills.
  • Qualifications: Experience working with vulnerable people and strong customer service skills required.

The predicted salary is between 30000 - 40000 £ per year.

Our Anti-Trafficking and Modern Slavery safe house in Bath accommodates victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to provide tailored, person-centred support and to assist them transitioning from victim to survivor. Our setting supports adult female victims of Modern Slavery, of all nationalities, faiths and sexual orientations.

As our Female Night Concierge on these waking shifts, you will ensure the safety, welfare and wellbeing of existing residents, and provide a warm welcome for any newly referred victims of modern slavery who arrive overnight. You will empathically engage with residents who might seek your assistance, and work to provide empowering support.

As well as providing support, you will be required to perform relevant administrative work, answer phone calls, and respond to any arising emergencies or out of hours referrals. To ensure the safety and security of our residents, you will carry out building checks; and as a night shift is typically quieter than our busy day shifts, you will also perform domestic/cleaning duties to support with the smooth running of the setting.

You’ll need excellent customer service and people skills, and be able to use your initiative whilst you lone work on the shift. Your experience in working with vulnerable people in a supportive setting will be put to good use. You will be proficient in using a range of IT packages, and understand the importance of accurate record keeping.

We value our employees, providing training and development opportunities to keep you up to date and fully equipped for your work and beyond. Our site in Bath is just out of the city centre, but located on a main bus route, and has free on-site parking.

This role has an Occupational Requirement that the post holder is a FEMALE ONLY.

Please note this is a fixed term position until December 2026.

Working hours: 31.5 hours per week

Working details: Waking Shifts 4 on 4 off covering Monday to Friday 1900-0400 hours and Saturday and Sunday 1800-0300 hours.

Appointment will be subject to satisfactory references, a criminal record check an Enhanced with barred list DBS Disclosure check for adults and child workforce, and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Locations

Bath Somerset

Supported Housing Concierge (Nights) in Bath, Somerset employer: The Salvation Army

As a leading provider of support for victims of Modern Slavery, our organisation in Bath is dedicated to creating a compassionate and empowering work environment. We offer extensive training and development opportunities, ensuring that our employees are well-equipped to make a meaningful impact in the lives of those we serve. With convenient access to public transport and free on-site parking, our location fosters a supportive community where staff can thrive both personally and professionally.
The Salvation Army

Contact Detail:

The Salvation Army Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Concierge (Nights) in Bath, Somerset

✨Tip Number 1

Get to know the organisation! Research their values and mission, especially around supporting victims of modern slavery. This will help you connect your experiences to their goals during interviews.

✨Tip Number 2

Practice your people skills! Since you'll be working with vulnerable individuals, think about scenarios where you’ve provided support or assistance. Be ready to share these stories in your interview.

✨Tip Number 3

Show off your initiative! Think of examples where you've had to work independently or make quick decisions. This role requires a lot of lone working, so demonstrating your ability to handle that is key.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the lives of those we support.

We think you need these skills to ace Supported Housing Concierge (Nights) in Bath, Somerset

Customer Service Skills
Empathy
Initiative
Experience with Vulnerable People
Administrative Skills
IT Proficiency
Accurate Record Keeping
Safety and Security Awareness
Building Checks
Domestic/Cleaning Duties
Emergency Response
Communication Skills
Person-Centred Support

Some tips for your application 🫡

Read the Job Profile Thoroughly: Before you start your application, make sure to download and read the job profile carefully. It’s packed with important info about what we’re looking for, so you can tailor your supporting statement to hit all the right notes.

Showcase Your Experience: When writing your supporting statement, highlight your experience working with vulnerable people. We want to see how your skills align with our mission of providing person-centred support, so don’t hold back!

Be Personable and Empathetic: In your application, let your personality shine through! We’re looking for someone who can empathically engage with residents, so share any relevant experiences that demonstrate your ability to connect with others.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to hear from you. Remember, the closing date is 31st May 2026, so get cracking!

How to prepare for a job interview at The Salvation Army

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Supported Housing Concierge, especially the importance of providing tailored support to vulnerable individuals. This will help you demonstrate your genuine interest and suitability for the role.

✨Showcase Your Empathy

As a Female Night Concierge, empathy is key. Prepare examples from your past experiences where you've successfully supported vulnerable individuals. Highlight how you engaged with them and made a positive impact on their wellbeing. This will show that you have the right mindset for the role.

✨Demonstrate Your Initiative

During the interview, be ready to discuss situations where you've had to use your initiative, especially in lone working scenarios. Share specific instances where you identified a problem and took action to resolve it. This will illustrate your ability to handle emergencies and support residents effectively.

✨Be IT Savvy

Since the role requires proficiency in various IT packages and accurate record keeping, brush up on your tech skills before the interview. Be prepared to discuss your experience with relevant software and how you ensure accuracy in documentation. This will reassure the interviewers of your capability to manage administrative tasks efficiently.

Supported Housing Concierge (Nights) in Bath, Somerset
The Salvation Army
Location: Bath

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>