Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support victims of modern slavery, ensuring their safety and wellbeing during night shifts.
- Company: Join a compassionate organisation dedicated to empowering vulnerable individuals.
- Benefits: Competitive salary, night shift allowance, training opportunities, and free on-site parking.
- Other info: Fixed term role until December 2026 with flexible working hours.
- Why this job: Make a real difference in the lives of survivors while developing your skills.
- Qualifications: Experience with vulnerable people, excellent customer service, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
Our Anti-Trafficking and Modern Slavery safe house in Bath accommodates victims of Modern Slavery who are being supported through the National Referral Mechanism. Our aim is to provide tailored, person-centred support and to assist them transitioning from victim to survivor. Our setting supports adult female victims of Modern Slavery, of all nationalities, faiths and sexual orientations.
As our Female Night Concierge on these waking shifts, you will ensure the safety, welfare and wellbeing of existing residents, and provide a warm welcome for any newly referred victims of modern slavery who arrive overnight. You will empathically engage with residents who might seek your assistance, and work to provide empowering support.
As well as providing support, you will be required to perform relevant administrative work, answer phone calls, and respond to any arising emergencies or out of hours referrals. To ensure the safety and security of our residents, you will carry out building checks; and as a night shift is typically quieter than our busy day shifts, you will also perform domestic/cleaning duties to support with the smooth running of the setting.
You’ll need excellent customer service and people skills, and be able to use your initiative whilst you lone work on the shift. Your experience in working with vulnerable people in a supportive setting will be put to good use. You will be proficient in using a range of IT packages, and understand the importance of accurate record keeping.
We value our employees, providing training and development opportunities to keep you up to date and fully equipped for your work and beyond. Our site in Bath is just out of the city centre, but located on a main bus route, and has free on-site parking.
This role has an Occupational Requirement that the post holder is a FEMALE ONLY.
Please note this is a fixed term position until December 2026.
Working hours: 31.5 hours per week
Working details: Waking Shifts 4 on 4 off covering Monday to Friday 1900-0400 hours and Saturday and Sunday 1800-0300 hours.
Additional Salary information: 10% Night shift allowance awarded.
Appointment will be subject to satisfactory references, a criminal record check an Enhanced with barred list DBS Disclosure check for adults and child workforce, and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Locations
Night Concierge - Homeless Support Service in Bath, Somerset employer: The Salvation Army
Contact Detail:
The Salvation Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge - Homeless Support Service in Bath, Somerset
✨Tip Number 1
Get to know the organisation! Research their values and mission, especially around supporting vulnerable people. This will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with residents, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to empathically supporting those in need.
✨Tip Number 3
Be ready for situational questions! Think about past experiences where you've worked with vulnerable individuals or handled emergencies. We want to hear how you’ve made a positive impact in similar situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Night Concierge - Homeless Support Service in Bath, Somerset
Some tips for your application 🫡
Read the Job Profile Thoroughly: Before you start writing, make sure to download and read the job profile carefully. It’s packed with important info about what we’re looking for, so you can tailor your application to hit all the right notes.
Address the Criteria in Your Supporting Statement: When you write your supporting statement, be sure to directly address the criteria listed in the job profile. This is your chance to show us how your experience aligns with what we need, so don’t hold back!
Showcase Your People Skills: Since this role involves working with vulnerable individuals, highlight any relevant experience you have in providing support or customer service. We want to see how you can empathically engage with residents and make them feel welcome.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us without any hiccups, so don’t forget to hit that submit button!
How to prepare for a job interview at The Salvation Army
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and the specific responsibilities of a Night Concierge. Familiarise yourself with the challenges faced by victims of modern slavery and think about how your skills can help provide the support they need.
✨Showcase Your Empathy
During the interview, be prepared to discuss your experience working with vulnerable individuals. Share specific examples that highlight your ability to empathise and engage with people in distressing situations, as this is crucial for the role.
✨Demonstrate Your Initiative
Since this position involves lone working, it’s important to show that you can take initiative. Think of scenarios where you had to make quick decisions or solve problems independently, and be ready to share these during your interview.
✨Highlight Your IT Skills
As the role requires proficiency in various IT packages and accurate record keeping, be prepared to discuss your technical skills. Mention any relevant software you’ve used and how you ensure accuracy in your documentation.