The Salvation Army in the UK is seeking an Operational Lead 2 — Service User Experience, Inclusion & Quality for a 12‑month fixed-term contract. The role sits in our Birmingham office with Agile Flex working and focuses on inclusive service design, quality assurance and co-production with survivors.
You will lead the Service User Experience and Inclusion workstream, embed co-production, and drive the Quality Centre of Excellence while maintaining trauma-informed practice across delivery teams.
#J-18808-Ljbffr
Contact Details:
The Salvation Army (United Kingdom) Recruitment Team
