Head of Strategic Operations

Head of Strategic Operations

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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The Salvation Army UK and Ireland Territory

At a Glance

  • Tasks: Lead cross-functional initiatives in Fundraising, Marketing, and Communications to drive collaboration.
  • Company: Join The Salvation Army, a mission-driven organisation making a real difference.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Flexible working hours with a focus on equality and inclusion.
  • Why this job: Be a strategic leader influencing impactful campaigns and fostering teamwork.
  • Qualifications: Experience in strategic project leadership and integrated communications required.

The predicted salary is between 36000 - 60000 £ per year.

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ

Interview Date: To be confirmed

We’re looking for a strategic, people-centred leader to step into this pivotal role. Working across Fundraising, Marketing, PR and Communications, and Faith & Membership, you’ll drive cross-organisational alignment, improve campaign delivery, and strengthen collaboration across functions. Reporting to both the Director of Fundraising and the Director of Marketing you will lead or support a series of high-impact, cross-functional initiatives, including the development of our flagship Christmas campaign, ensuring consistent messaging, joined-up planning, and efficient use of resources. You’ll be a strategic enabler able to advise on operational effectiveness, fostering greater collaboration across teams, and support the Communications Service Leadership Team in delivering business-critical operations. This is a rare opportunity to influence how we work across the Communications Service, laying the groundwork for more connected, coordinated delivery across all income generation and engagement activities.

Responsibilities

  • Lead or support cross-functional initiatives across Fundraising, Marketing, PR and Communications, and Faith & Membership to drive alignment and collaboration.
  • Contribute to the development of campaign strategy and ensure consistent messaging and efficient use of resources.
  • Advise on operational effectiveness and foster collaboration across teams; support the Communications Service Leadership Team in delivering business-critical operations.
  • Influence cross-organisational delivery to improve campaign delivery and engagement across income generation activities.

Qualifications / Requirements

  • Substantial experience in strategic project leadership within complex organisations
  • A track record in integrated communications, or campaign planning
  • A passion for building high-performing teams that thrive together
  • Ability to influence at a senior level and inspire and motivate colleagues

If you are an ambitious experienced operational leader looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK. For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Head of Strategic Operations employer: The Salvation Army UK and Ireland Territory

The Salvation Army is an exceptional employer that prioritises a people-centred work culture, fostering collaboration and innovation across its teams in the heart of London. With a commitment to employee growth, you will have the opportunity to lead impactful initiatives while contributing to meaningful campaigns that drive income generation and community engagement. Enjoy a supportive environment that values diversity and promotes equality, ensuring that every voice is heard and every contribution is recognised.
The Salvation Army UK and Ireland Territory

Contact Detail:

The Salvation Army UK and Ireland Territory Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Strategic Operations

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at The Salvation Army or similar organisations. A friendly chat can sometimes lead to insider info about the role and even a referral.

✨Tip Number 2

Prepare for the interview by researching the organisation's recent campaigns and initiatives. Show us that you’re not just interested in the role but also passionate about what we do and how you can contribute to our mission.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've led cross-functional teams and improved campaign delivery in the past. We want to hear how you’ve made an impact!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team.

We think you need these skills to ace Head of Strategic Operations

Strategic Leadership
Cross-Functional Collaboration
Campaign Planning
Integrated Communications
Operational Effectiveness
Team Building
Influencing Skills
Motivational Skills
Project Management
Resource Management
Stakeholder Engagement
Communication Skills
Analytical Skills

Some tips for your application 🫡

Read the Job Profile Thoroughly: Before you start writing, make sure to download and read the job profile carefully. It’s packed with important details about what we’re looking for, so you can tailor your application to hit all the right notes.

Address the Criteria in Your Supporting Statement: Your supporting statement is your chance to shine! Make sure you directly address the criteria outlined in the job profile. This is crucial for us when shortlisting candidates, so don’t skip this step!

Showcase Your Strategic Leadership Experience: We want to see your experience in strategic project leadership. Highlight specific examples where you've driven cross-functional initiatives or improved campaign delivery. This will help us understand how you can contribute to our goals.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at The Salvation Army UK and Ireland Territory

✨Know the Organisation Inside Out

Before your interview, make sure you research The Salvation Army thoroughly. Understand their mission, values, and recent campaigns. This will not only help you answer questions more effectively but also show your genuine interest in the role and organisation.

✨Showcase Your Strategic Thinking

As a Head of Strategic Operations, you'll need to demonstrate your ability to think strategically. Prepare examples from your past experience where you've successfully led cross-functional initiatives or improved operational effectiveness. Be ready to discuss how you can apply these skills to enhance campaign delivery.

✨Highlight Your People Skills

This role requires a people-centred leader, so be prepared to talk about how you've built and motivated high-performing teams. Share specific instances where your leadership has fostered collaboration and engagement among team members, especially in complex environments.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the organisation's future campaigns or how they measure success in cross-functional initiatives. This shows that you're not just interested in the role, but also in contributing to the organisation's long-term goals.

Head of Strategic Operations
The Salvation Army UK and Ireland Territory
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