At a Glance
- Tasks: Welcome clients, manage records, and ensure a safe environment.
- Company: Join The Salvation Army, a supportive organisation making a difference.
- Benefits: 35 hours per week with opportunities for training and development.
- Other info: Promotes equality and welcomes diverse applicants.
- Why this job: Make a real impact by supporting vulnerable individuals in your community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 18900 - 23100 £ per year.
Please note that there are x2 positions available for this role
Working hours
35 hours per week
Interview Date
To be confirmed
The Salvation Army provides support and emergency accommodation for homeless adults within the Glasgow Area.
We are looking to recruit highly motivated Day Concierge to join our team in Wallace of Campsie House Lifehouse comprising of 42 flats and 10 bedsits
Key Responsibilities
- Welcome clients and visitors and help them with any questions.
- Sign people in and out of the building when needed.
- Answer telephone calls, take messages, and deal with post.
- Keep records up to date, including log books and handover notes.
- Monitor CCTV and help make sure the building is safe.
- Keep health and safety records up to date.
- Enter and update client information on the Atlas computer system.
- Help collect and record information for reports and statistics.
- Receive and record rent payments correctly.
- Treat everyone fairly and with respect, regardless of their background, culture, or faith.
- Build positive relationships with clients and help calm difficult situations.
- Report maintenance problems and arrange emergency repairs when needed.
- Attend training and take part in supervision and development reviews.
- Carry out any other reasonable duties to support the smooth running of the service.
The successful candidate(s) will be able to demonstrate
- Motivation towards supporting vulnerable clients to achieve focussed and positive outcomes.
- Good customer service and time management skills with ability to prioritise workload.
- Good verbal and written communication skills.
- Able to work within the ethos of The Salvation Army
Appointment will be subject to satisfactory references, a criminal record PVG check and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
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Day Concierge in Glasgow employer: The Salvation Army UK and Ireland Territory
The Salvation Army UK and Ireland Territory is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to safer recruitment practices, we foster a supportive work culture that values flexibility and collaboration, ensuring that our team members can thrive both personally and professionally. Join us in making a meaningful impact while enjoying opportunities for development in a compassionate and mission-driven environment.
Contact Details:
The Salvation Army UK and Ireland Territory Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge in Glasgow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Salvation Army UK and Ireland Territory.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Salvation Army UK and Ireland Territory!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Salvation Army UK and Ireland Territory, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Salvation Army UK and Ireland Territory or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Day Concierge in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Salvation Army UK and Ireland Territory:Before hitting send, make sure to tailor your application specifically to The Salvation Army UK and Ireland Territory! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Salvation Army UK and Ireland Territory
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
