The Salvation Army UK and Ireland Territory is seeking an Operational Lead to drive Service User Experience and Inclusion across the mobilisation programme in Birmingham. You will shape practical frameworks, ensure accessibility, equity and trauma-informed practice, and lead quality assurance initiatives to sustain high standards.
You will collaborate with stakeholders, embed co-production with survivors, and develop a Quality Management Plan to support milestone delivery and reporting.
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Operational Lead - Service Experience & Inclusion (12-Month) in Birmingham employer: The Salvation Army UK and Ireland Territory
The Salvation Army UK and Ireland Territory is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to safer recruitment practices, we foster a supportive work culture that values flexibility and collaboration, ensuring that our team members can thrive both personally and professionally. Join us in making a meaningful impact while enjoying opportunities for development in a compassionate and mission-driven environment.
Contact Details:
The Salvation Army UK and Ireland Territory Recruitment Team
