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- Tasks: Provide 2nd/3rd Line Support and Systems Administration in a mixed Windows/Linux environment.
- Company: Join a dynamic client focused on financial/banking support with exciting challenges.
- Benefits: 12-month fixed-term contract with potential for permanent position; travel opportunities included.
- Why this job: Perfect for tech enthusiasts who love solving complex problems in a fast-paced environment.
- Qualifications: Strong troubleshooting skills, experience with VMWare, SQL, and Windows/Linux systems required.
- Other info: Office-based role with travel to other sites; ITIL knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
One of our clients has an exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for 2 sites in the UK in a mixed Windows / Linux environment with preferred candidates having strong virtualisation and networking skills. 12 month fix term contract, on site that could become perm. Not essential but preferred candidates will come from a financial / banking (manufacturing) support background. This is a office based role, you will be required to travel when needed to other sites. Candidates are required to have a range and depth of technical knowledge along with an unrivalled troubleshooting ability as you’ll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: * Troubleshooting ability 2nd to none – someone who enjoys the technical challenge and finding resolutions to complex problems. * Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). * Strong knowledge of virtualisation – VMWare. * SQL, being confident troubleshooting SQL performance issues – SQL Server. * Strong background in Windows and ideally some Linux/Unix OS’s including supporting numerous Applications on mixed Windows / Linux Server platforms. * Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable. * Advanced Networking / Infrastructure Troubleshooting and Diagnostics – DNS, DHCP, TCP/IP, Firewalls * Good understanding / operational experience of ITIL methodology with any certifications beneficial. * Ability work well under pressure in an exciting technological environment. Non-Essential But Highly Desirable Skills: * Previous experience supporting air gapped networks. * Understanding of automation tools such as infrastructure as code (ansible). * Linux / Unix System Administration – RedHat + Ubuntu. * Knowledge of PCI CPP standards. * Experience in Deployment tools such as MDT and WDS Work Location: London, Wembley + Business requirements for Milton Keynes
IT Support specialist employer: The Sales Recruitment Network
Contact Detail:
The Sales Recruitment Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support specialist
✨Tip Number 1
Make sure to highlight your troubleshooting skills during the interview. Prepare specific examples of complex problems you've solved in previous roles, especially in a mixed Windows/Linux environment.
✨Tip Number 2
Familiarize yourself with the latest trends and tools in virtualization and networking. Being able to discuss recent developments or challenges in VMWare or SQL performance can set you apart from other candidates.
✨Tip Number 3
If you have experience with ITIL methodology, be ready to discuss how you've applied it in past roles. This will demonstrate your understanding of best practices in IT service management.
✨Tip Number 4
Since this role may involve travel between sites, emphasize your flexibility and willingness to adapt to different environments. Share any relevant experiences that showcase your ability to work under pressure in dynamic settings.
We think you need these skills to ace IT Support specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting abilities and experience in 2nd/3rd line support. Emphasize your knowledge of Windows and Linux environments, as well as any relevant virtualisation and networking skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the requirements. Mention specific experiences where you successfully resolved complex technical issues, particularly in a financial or banking context.
Showcase Technical Skills: Clearly list your technical skills related to SQL, VMWare, and networking protocols like DNS and DHCP. Provide examples of how you've applied these skills in previous roles, especially in troubleshooting and systems administration.
Highlight ITIL Knowledge: If you have any ITIL certifications or experience, make sure to mention them. Explain how your understanding of ITIL methodology has helped you manage incidents effectively and improve service delivery.
How to prepare for a job interview at The Sales Recruitment Network
✨Showcase Your Troubleshooting Skills
Be prepared to discuss specific examples of complex problems you've solved in the past. Highlight your troubleshooting process and how you took ownership of incidents from start to finish.
✨Demonstrate Technical Knowledge
Make sure to brush up on your knowledge of Windows and Linux systems, as well as virtualization technologies like VMWare. Be ready to answer technical questions that test your understanding of these environments.
✨Familiarize Yourself with Networking Concepts
Since advanced networking skills are crucial for this role, review key concepts such as DNS, DHCP, TCP/IP, and firewalls. Be prepared to discuss how you've applied this knowledge in previous roles.
✨Understand ITIL Methodology
Having a good grasp of ITIL principles can set you apart. If you have any certifications, mention them, and be ready to explain how you've implemented ITIL practices in your work.
