Infrastructure and Support Specialist

TSRN (The sales recruitment network) are recruiting for their global client, the role is based in Wembley and is a six to 12 month contract, with the possibility of becoming perm. 2nd line activities: * Support & Troubleshoot Windows 10/11 desktop environment * Support & Troubleshoot MS Office * Windows 11 Migration deployment * Backup and Recovery of files folders, using Veritas and Veeam * Hardware/software procurement using global portals and local suppliers * Managing logon scripts Technical Skills Required for 3rd Line IT Support Engineer : * Installing, Support, Manage, and troubleshoot Windows Server (Active Directory, DHCP, DNS, File Services, Group Policy management, RDS, IIS, server hardware troubleshooting) – Versions 2016/2019/2022 * Installing, Support, Manage, and troubleshoot Storage: NAS/SAN (Netapp/EMC/HP), Hyper-convergence, Virtual SAN (desirable) * Install, Configure and troubleshoot Networking (VOIP – Mitel, DECT Telephony, VLAN, VPN Clients, Cisco, Firewall (desirable) * Installing, Support, Manage, and troubleshoot Virtualisation VMWare/HyperV platforms experience * Cyber Security awareness and remediation skills * Installing, configuring, and maintaining MS SQL Server * PowerShell scripting (desirable) * Understanding of automation tools such as infrastructure as code – ansible (desirable) * Experience with automation of IT tasks * Understanding of transfer protocols (sFTP, FTPS, etc..) * Understand the backup and recovery process of servers. * Basic knowledge of Linux systems (desirable) * Experience with ITIL, ISO 27001, PCI (desirable) Qualifications (Preferable, Not Essential): * CompTIA-A+, N+ * Microsoft Associate Level (Infrastructure or Cloud technologies) * Computer Science or relevant degree * ITIL If you are interested and have the right IT knowledge and experience, please get in touch