At a Glance
- Tasks: Support clients with Sage 200, providing training and solving problems using SQL.
- Company: Award-winning Sage partner known for great client relationships and a supportive culture.
- Benefits: Up to £50k salary, private healthcare, and full-time remote work.
- Why this job: Join a dynamic team, enjoy variety, and grow your skills in a respected company.
- Qualifications: Experience with Sage 200, Sicon add-ons, and SQL reporting skills.
- Other info: Autonomy in your role with strong support from management and team.
The predicted salary is between 50000 - 50000 £ per year.
They need someone who really enjoys talking to clients and building relationships, who can provide application support and some training and consultancy to their Sage 200 customer base, via telephone and email, creating SQL views, and using SQL to help solve problems, and supporting a range of add-on products from Sicon and Draycir.
This award-winning Sage partner is well known and well respected, with a 10 year+ track record in building great relationships and putting the customer first. They are very strong in Sage 200, but have other strings to their bow. On the Sage 200 side, they are strong in commercials, financials, supply chain, distribution, manufacturing, and Sage Construct, and they sell a lot of add-ons such as Sicon WAP, Sicon Manufacturing, Bar Coding and Warehousing, Sicon Projects, and Draycir Spindle.
You can work from home full time. They have a lot of virtual meet ups and good social events where you can catch up with the rest of the team, brainstorm and have some fun.
They would love to hire someone who is an ambitious Support Consultant with strong Sage 200, some Sage add-ons, and some SQL reporting / SQL Server skills and/or Crystal Reporting skills, who would like to really get involved at a deep level, or they would hire a Sage 200 Implementation Consultant, who doesn’t want to travel and would like an easier role, with a bit more technical involvement, or you may be supporting Sage 200 at an end user site and looking to move into consultancy and work remotely.
You will have a lot of autonomy and be able to run your own ship, keep your own logs and documentation, and organise your workload but still have all the back up and support from the management, your team members, and the software developers, whenever you need it. The wider your range of skills, the quicker you will be up and running, and in control.
As far as Sage resellers go, they are a great bunch of people, and it’s a great place to work and to grow and learn and feel respected and rewarded.
Excellent role for a resourceful, organised Sage 200 Support Consultant who wants to work from home. This job requires someone with strong experience of supporting Sage 200, and the Sicon add-ons, who likes a lot of variety in their day and has enough experience and confidence, to work fully remotely 5 days a week, organising their own workload and diary and hitting SLA targets. The money is up to £50k, plus private healthcare. Anywhere in the UK is fine.
Support Consultant employer: The Sage Group plc
Contact Detail:
The Sage Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and the specific products they offer, especially Sage 200 and its add-ons. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with clients, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Show off your technical skills! Be ready to discuss your experience with SQL and any relevant reporting tools like Crystal Reporting. Prepare examples of how you've used these skills to solve problems in the past, as this will impress the interviewers.
✨Tip Number 4
Don’t forget to network! Connect with current employees on LinkedIn or join relevant groups. Engaging with the community can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Support Consultant
Some tips for your application 🫡
Show Your Passion for Client Interaction: Make sure to highlight your love for talking to clients and building relationships in your application. We want to see that you genuinely enjoy providing support and consultancy, as that's a big part of the role!
Demonstrate Your Technical Skills: Don’t forget to mention your experience with Sage 200, SQL reporting, and any relevant add-ons like Sicon or Draycir. We’re looking for someone who can dive deep into technical issues, so show us what you've got!
Be Organised and Resourceful: Since this role allows you to run your own ship, it’s important to convey your organisational skills. Share examples of how you’ve managed your workload and kept logs in previous roles – we love a self-starter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Sage Group plc
✨Know Your Sage 200 Inside Out
Make sure you brush up on your Sage 200 knowledge before the interview. Be ready to discuss specific features, functionalities, and how you've used them in past roles. This will show that you're not just familiar with the software but can also provide valuable insights to clients.
✨Show Off Your SQL Skills
Since SQL is a key part of the role, prepare to demonstrate your understanding of SQL views and problem-solving using SQL. You might be asked to solve a hypothetical issue during the interview, so practice explaining your thought process clearly and confidently.
✨Emphasise Your Client Relationship Skills
This role is all about building relationships with clients, so be ready to share examples of how you've successfully managed client interactions in the past. Highlight your communication skills and any experience you have in providing training or consultancy.
✨Be Ready for a Virtual Environment
Since this position is fully remote, make sure you’re comfortable discussing how you manage your time and workload independently. Share any tools or strategies you use to stay organised and productive while working from home.