At a Glance
- Tasks: Manage credit notes and refunds while improving financial processes in a dynamic environment.
- Company: Join Sage, a leading global finance organisation with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced role with excellent career development opportunities in a supportive culture.
- Why this job: Make a real impact in finance operations while collaborating with international teams.
- Qualifications: Fluency in French and strong Excel skills are essential; finance experience is a plus.
The predicted salary is between 27000 - 33000 £ per year.
This role sits within Sage's Global Finance organisation and supports the Credit Notes & Refunds function within a transforming Order to Cash (O2C) environment. Working across Southern Europe on a 12-month fixed-term contract, you'll help ensure smooth and accurate financial operations while contributing to process improvement, operational stability and a positive customer experience across an international finance environment. This is a hybrid role based 3 days per week in our Newcastle office.
Key Responsibilities
- You’ll manage the day-to-day processing of credit notes, refunds and related receivables accounting activities, ensuring transactions are accurate, compliant and completed on time.
- This includes handling high volumes of requests from Sales, Customer Service and Collections teams, processing customer refunds, reconciling accounts and posting manual adjustments where needed.
- You’ll also support reporting and analysis by maintaining Excel-based dashboards and operational reports that provide visibility on trends, controls, ageing and operational risks.
- Alongside operational delivery, you’ll work closely with Finance, Sales and Customer Operations teams to resolve disputes, improve processes and support wider O2C transformation initiatives.
- The role also involves helping formalise procedures, contributing ideas for automation and process optimisation, and supporting the use of AI and digital tools to improve efficiency and operational performance.
What we are looking for
- We're looking for someone with strong attention to detail and a genuine interest in finance operations, accounting or cash management.
- You should be comfortable working in a fast-paced, high-volume environment and able to manage competing priorities effectively.
- Advanced Excel skills are essential, along with a structured and analytical mindset.
- You’ll need strong communication and relationship-building skills, with the ability to work collaboratively across international teams and handle customer-related issues professionally.
- Fluency in French and strong English skills are required, and any previous experience in O2C, receivables or finance operations would be a strong advantage.
O2C Analyst - French speaking employer: The Sage Group plc
The Sage Group plc is an exceptional employer, offering a dynamic work environment in Newcastle that fosters collaboration and innovation. With a strong focus on employee development, you will have access to growth opportunities while enjoying a hybrid work model that promotes work-life balance. Join a team that values your contributions and supports your professional journey in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land O2C Analyst - French speaking
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like The Sage Group plc.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
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Keep your eyes peeled on job boards specifically for finance roles. Companies like The Sage Group plc might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace O2C Analyst - French speaking
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at The Sage Group plc will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at The Sage Group plc. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give The Sage Group plc confidence in your short-term commitment to the role.
How to prepare for a job interview at The Sage Group plc
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with The Sage Group plc.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure The Sage Group plc that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
