Hybrid Technical Support Specialist in Newcastle upon Tyne

Hybrid Technical Support Specialist in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Sage Group plc

At a Glance

  • Tasks: Assist customers with complex technical issues via inbound calls.
  • Company: Join The Sage Group plc, a leader in customer service.
  • Benefits: Starting salary of £28,000, annual bonus, and training opportunities.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Enjoy a hybrid work model while solving problems and helping others.
  • Qualifications: Customer service experience and a passion for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

The Sage Group plc is looking for a Customer Service Representative in Newcastle upon Tyne. You will assist customers with complex technical issues through inbound calls, ensuring they receive efficient and effective solutions. This role offers a hybrid working model, with a starting salary of £28,000 and additional benefits including an annual bonus, training, and career growth opportunities.

Successful candidates will have customer service experience and enjoy solving problems with a focus on learning and development.

Hybrid Technical Support Specialist in Newcastle upon Tyne employer: The Sage Group plc

The Sage Group plc is an exceptional employer, offering a dynamic work environment in Newcastle upon Tyne where innovation and customer satisfaction are at the forefront. With a hybrid working model, competitive salary, and a strong emphasis on training and career development, employees are empowered to grow their skills while enjoying a supportive culture that values problem-solving and collaboration.

The Sage Group plc

Contact Details:

The Sage Group plc Recruitment Team

We think you need these skills to ace Hybrid Technical Support Specialist in Newcastle upon Tyne

Customer Service Experience
Technical Problem-Solving
Effective Communication
Inbound Call Handling
Learning and Development Focus
Adaptability
Time Management