At a Glance
- Tasks: Join a 2-year programme to develop hands-on cloud operations skills and work with cutting-edge tech.
- Company: Sage, a leader in cloud solutions, committed to inclusivity and innovation.
- Benefits: 25 days holiday, paid learning and volunteering days, private healthcare, and competitive pension.
- Other info: Experience a dynamic environment with opportunities for growth and global collaboration.
- Why this job: Launch your career in cloud operations while making a real impact on global services.
- Qualifications: Computer Science degree or equivalent, with a passion for cloud computing and technology.
The predicted salary is between 60000 - 80000 £ per year.
Overview
What will you be involved in?
As a Graduate Cloud Operations Engineer, you'll join a structured 2‑year development programme designed to build versatile cloud professionals who understand our operational ecosystem.
Through a combination of hands‑on delivery, mentorship, and exposure to different teams and disciplines, you'll develop the skills and breadth of experience needed to launch a career in enterprise cloud operations.
We are committed to inclusivity for all.
You will spend significant time in our Cloud Operations Engineering team and will be involved in:
Responsibilities
- Building hands‑on skills deploying, administering, monitoring, and automating infrastructure across AWS and Azure.
- Ensuring service excellence by maintaining the availability, performance, and security of Sage's cloud products used by thousands of customers daily.
- Working with cutting‑edge technologies including containerisation, serverless architectures, infrastructure as code, and premium AI tools like Git Hub Copilot.
- Developing critical incident‑management skills as part of our 24/7 operation, participating in on‑call rotation with full support and clear escalation paths.
- Driving automation and improving operational efficiency by identifying manual processes and building solutions in a Dev Ops environment, collaborating closely with Product Delivery and Global Security teams.
- Rotations
- Governance
- Gaining insight into how cloud spend is managed, how supplier relationships shape our platform, and how security and compliance considerations influence operational decisions.
- Architecture
- Learning how Technical Architects approach cloud service design, architectural reviews, vendor alignment, and tooling standards.
- Tooling & Automation
- Seeing how strategic tooling initiatives and automation solutions enhance productivity, and how emerging technologies and AI capabilities are evaluated and adopted.
- Site Reliability Engineering
- Understanding how SLOs, error budgets, and data‑driven reliability practices are used to build self‑healing, resilient systems.
- Service Centre
- Experiencing how incidents are triaged, changes are managed, and visibility is maintained across our product portfolio through our 24/7 monitoring operation.
Qualifications
- Computer Science degree (or equivalent).
- Foundational knowledge of cloud computing concepts and awareness of AWS and Azure with curiosity to learn more.
- Understanding of the importance of security, reliability and availability in cloud‑based systems.
- Aptitude and motivation to learn new technologies.
- Proactive approach to spotting issues early and improving how systems are run and supported.
- Comfort working in an operational environment, including responding to incidents and learning from them.
- Excellent interpersonal and communication skills, able to work effectively with colleagues across the globe.
- Experience of using AI, and an interest in continuous development of AI skills as the technology evolves.
Benefits
- 25 days holiday plus bank holidays from day one.
- Paid time to learn (5 learning days a year).
- Paid time to give back (5 volunteering days a year).
- Private healthcare, digital GP and wellbeing support.
- Competitive pension with Sage contributions.
- Paid parental leave, inclusive from day one.
- Work from abroad for up to 10 weeks a year.
- Discounts on tech, travel, gyms and more.
- Cycle to work and electric vehicle schemes.
- #J-18808-Ljbffr
Graduate Cloud Operations Engineer - Newcastle employer: The Sage Group plc
The Sage Group plc is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Newcastle. With a strong focus on employee growth, you will have access to cutting-edge technology and opportunities to lead impactful projects in machine learning, all while enjoying a supportive environment that values work-life balance and professional development.
