Front Office Team Member in Surrey

Front Office Team Member in Surrey

Surrey Full-Time 30000 - 35005 Β£ / year (est.) No working from home possible
The Runnymede on Thames

At a Glance

  • Tasks: Be the friendly face that creates unforgettable guest experiences from check-in to check-out.
  • Company: Join the Runnymede on Thames, part of the Warner Hotels Group, opening in 2024.
  • Benefits: Enjoy a supportive team environment with opportunities for skill development and career growth.
  • Other info: Be part of a dynamic team ensuring smooth operations and guest satisfaction.
  • Why this job: Shape memorable stays while working in a beautiful hotel by the River Thames.
  • Qualifications: Passion for customer service and a friendly, approachable attitude.

The predicted salary is between 30000 - 35005 Β£ per year.

Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.

As our Front Office Team Member you'll be preparing all necessary guest information ahead of check-in and departure, maximising sales opportunities throughout their stay, and offering knowledgeable advice on the hotel's experiences. As a valued member of our supportive team, you'll have the opportunity to grow and develop your skills in delivering exceptional customer service. You will play an essential role in ensuring the smooth and efficient running of the Hotels Front Office Area.

You will also create a welcoming environment where guests feel comfortable speaking with you in confidence and are encouraged to book their next break.

What will you be doing?

  • Supporting the smooth and efficient running of the Front Office by maintaining high operational standards and resolving day-to-day issues promptly, with guidance from senior managers when required.

Front Office Team Member in Surrey employer: The Runnymede on Thames

At the Runnymede on Thames, part of the Warner Hotels Group, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. Located in a picturesque setting by the River Thames, our hotel offers not only competitive benefits and opportunities for personal growth but also a chance to be part of a dedicated team that creates memorable experiences for our guests. Join us and enjoy the unique advantage of working in a stunning environment while developing your skills in hospitality.

The Runnymede on Thames

Contact Details:

The Runnymede on Thames Recruitment Team

We think you need these skills to ace Front Office Team Member in Surrey

Customer Service
Sales Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Operational Standards