Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.
Warner Hotels are recruiting for an Entertainment Supervisor. The Entertainment Supervisor is responsible for the smooth delivery of entertainment during their shift, ensuring a high standard of service and a positive guest experience. The role combines operational leadership with a practical, guest-focused approach, making sure every detail is well managed while responding effectively to any challenges that arise.
Responsibilities:
Operational Oversight
- Act as the onshift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain s...
Entertainments Supervisor in Egham employer: The Runnymede on Thames
At Warner Hotels, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As an Operational Support Coordinator at the Runnymede on Thames, you'll benefit from our commitment to employee growth through comprehensive training and development opportunities, alongside a culture that prioritises wellbeing and teamwork. Located in a stunning riverside setting, you will enjoy not only a rewarding career but also the chance to be part of a vibrant community dedicated to delivering exceptional guest experiences.
