At a Glance
- Tasks: Deliver warm, efficient table service and manage dining experiences.
- Company: Historic coaching inn in the beautiful Surrey Hills.
- Benefits: Enjoy staff food, discounts, training, and clear career progression.
- Other info: Flexible shifts with opportunities to learn about wine and coffee.
- Why this job: Join a vibrant team and create memorable dining experiences for guests.
- Qualifications: Experience in restaurant/pub service and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Historic coaching inn in the Surrey Hills with a busy dining room and rooms. We host locals, walkers, cyclists, and overnight guests from breakfast to dinner.
The role
Deliver warm, efficient table service with great product knowledge and clean, professional standards.
Responsibilities
- Greet, seat, and manage tables; follow our sequence of service
- Take orders accurately (allergens checked), input to EPOS, run food & drinks
- Recommend dishes, sides, desserts, and drinks
- Carry 3 plates/tray service confidently; clear and reset swiftly
- Handle payments and resolve issues with care, escalating when needed
- Set up/close down sections; complete cleaning and opening/closing checklists
- Support breakfast for residents when required and service in the garden during fine weather
You bring
- Solid restaurant/pub floor experience and calm under pressure
- Sharp communication, guest focus, and attention to detail
- Confident EPOS use; allergen awareness and Challenge 25 where applicable
- Availability for evenings, weekends, and Sundays
Nice to have
- Wine knowledge, barista basics
What we offer
- Staff food on shift; group-wide discount
- Training (wine, coffee, service standards) and clear progression routes
Waiter in Dorking employer: The Running Horses
The Running Horses in Mickleham is an exceptional employer that values its team members and fosters a vibrant work culture centred around hospitality excellence. With a focus on employee growth, you will have the opportunity to develop your skills while working alongside a supportive senior team in a dynamic environment that prioritises high guest experience standards and quality offerings. Join us for a rewarding career where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in Dorking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Running Horses. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Running Horses
Don't be shy about reaching out to The Running Horses directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter in Dorking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Running Horses and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Running Horses
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
