At a Glance
- Tasks: Lead and motivate a dynamic team while ensuring top-notch customer service.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful settings.
- Benefits: Earn up to £13.00 per hour, enjoy flexible shifts, and access amazing discounts.
- Other info: Friendly team culture with opportunities for personal and professional development.
- Why this job: Be part of an exciting growth journey and develop your career towards General Manager.
- Qualifications: Restaurant experience, great communication skills, and a passion for customer service.
The predicted salary is between 26000 - 27000 € per year.
If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
- Up to £13.00 per hour plus a share of Tronc
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Shift Supervisor Requirements:
- Have a proven track record of restaurant experience
- Be at least 18 years of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Shift Supervisor Responsibilities:
- Take responsibility for teamwork, leading and motivating team members
- Hold pre-session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
- Assist in implementing and driving promotional activities
- Support and coach team members to upsell
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
- Liaise with other departments including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently
- Participate in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
- Learning different skills
As a Front of House Team Leader, you will need to be able to demonstrate passion and energy to develop team members resulting in focused customer service and exceptional standards.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Shift Supervisor in Littleton employer: The Running Horse
Upham Inns is an exceptional employer that offers a vibrant work culture and numerous benefits, including flexible shift patterns, generous discounts on meals and accommodation, and a clear development pathway to management roles. With a strong focus on employee growth and a supportive team environment, you will have the opportunity to thrive in a growing business that values your contributions and fosters a sense of community among its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Littleton
✨Tip Number 1
Network like a pro! Chat with friends, family, and even former colleagues about your job search. You never know who might have a lead on a Shift Supervisor role or can put in a good word for you.
✨Tip Number 2
Get social! Follow the companies you're interested in on social media. Engage with their posts and show your enthusiasm for their brand. It’s a great way to get noticed and might just land you an interview!
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions for Shift Supervisors and showcase your leadership skills and customer service passion.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our Upham Inns family.
We think you need these skills to ace Shift Supervisor in Littleton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about joining our team and contributing to our vibrant pub culture.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in the restaurant industry. We want to see how your skills align with what we’re looking for in a Shift Supervisor, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Running Horse
✨Know the Company Inside Out
Before your interview, take some time to research Upham Inns. Understand their values, the type of food they serve, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your decision-making skills and how you’ve contributed to a positive work environment.
✨Demonstrate Your Passion for Customer Service
Upham Inns prides itself on delivering exceptional customer service. Be ready to discuss what great customer service means to you and share specific instances where you went above and beyond for customers. This will illustrate your commitment to maintaining high standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can contribute to and grow with Upham Inns.
