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For Companies At a Glance
- Tasks: Guide customers through the technical journey of our conversational AI platform.
- Company: Join a diverse and innovative startup leading in SaaS for Conversational AI.
- Benefits: Competitive salary, equity package, flexible hours, and 28 vacation days.
- Why this job: Shape solutions and make a real impact in a dynamic tech environment.
- Qualifications: 5+ years in a Solution Engineer role with strong technical and communication skills.
- Other info: Collaborative culture with opportunities for professional growth and hybrid work.
The predicted salary is between 48000 - 72000 £ per year.
YOUR MISSION: As a Lead/Senior Solution Engineer at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform. You’ll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact. Working in close partnership with Sales, you’ll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project.
IN THIS ROLE YOU WILL:
- Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions.
- Work closely with assigned sellers, co‑owning accounts, and sales campaigns in the assigned territory.
- Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams.
- Contribute to improving internal processes, documentation, and ways of working.
- Represent the customer voice in roadmap conversations with Product and Engineering.
- Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement.
- Attend industry events, customer meetings, and company offsites.
WHAT YOU BRING TO THE TABLE:
- 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company.
- Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture.
- Experience guiding customers through complex sales cycles.
- Ability to translate between technical detail and business outcomes with clarity and confidence.
- Excellent communication and presentation skills.
- Fluency in English.
- A structured, calm approach to problem‑solving, even in high‑pressure situations.
NICE TO HAVE:
- Experience in contact center or VOIP/Telephony.
- Familiarity with sales tools such as Salesforce.
WHAT'S IN IT FOR YOU?
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer‑facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Competitive compensation and equity package.
- Flexible working hours, 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person.
Your recruiting process at Parloa: Recruiter video call → Meet your manager → Case Study → Peer+VP Interviews → Bar Raiser Interview
Senior/Lead Solution Engineer (PreSales) UK (w/m/d)* employer: The Rundown AI, Inc.
Contact Detail:
The Rundown AI, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Lead Solution Engineer (PreSales) UK (w/m/d)*
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. We want you to feel confident when discussing how your skills align with their needs.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work to interviews, especially those that highlight your technical depth and problem-solving skills. It’s all about proving your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior/Lead Solution Engineer (PreSales) UK (w/m/d)*
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior/Lead Solution Engineer role. Highlight your experience with SaaS, technical sales processes, and any relevant projects that showcase your skills in guiding customers through complex sales cycles.
Showcase Your Technical Skills: We want to see your technical depth! Be sure to mention your experience with APIs, cloud ecosystems, and enterprise architecture. Use specific examples to demonstrate how you've translated technical details into business outcomes in previous roles.
Communicate Clearly: Your communication skills are key in this role. When writing your application, keep it clear and concise. Use straightforward language to convey your ideas and ensure your passion for the role shines through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at The Rundown AI, Inc.
✨Know Your Tech Inside Out
As a Senior Solution Engineer, you'll need to demonstrate strong technical depth. Brush up on your knowledge of APIs, cloud ecosystems, and enterprise architecture. Be ready to discuss how these elements can solve customer pain points and drive business outcomes.
✨Master the Art of Communication
Your ability to translate complex technical details into clear business benefits is crucial. Practice explaining your past projects in simple terms, focusing on the impact they had on the business. This will show that you can bridge the gap between tech and sales effectively.
✨Prepare for Real-World Scenarios
Expect to engage in technical deep dives and Proof of Value sessions during your interview. Prepare by reviewing case studies or examples from your previous roles where you successfully guided customers through similar processes. This will showcase your hands-on experience.
✨Show Your Collaborative Spirit
Collaboration is key in this role, so be ready to discuss how you've worked with sales teams and other departments in the past. Highlight any experiences where you contributed to improving internal processes or documentation, as this aligns with what the company values.
