Strategic Engagement Manager - EMEA in London
Strategic Engagement Manager - EMEA

Strategic Engagement Manager - EMEA in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic enterprise customers in their AI and customer experience transformations.
  • Company: Join Parloa, a forward-thinking company revolutionising customer experience with AI.
  • Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make a real impact by transforming how businesses engage with their customers using AI.
  • Qualifications: Experience in customer engagement and a passion for AI technology.
  • Other info: Be part of a dynamic team focused on innovation and long-term partnerships.

The predicted salary is between 36000 - 60000 £ per year.

Join us in reimagining customer experience with Agentic AI. As a Strategic Engagement Manager at Parloa, you’ll own the success of our most strategic enterprise customers. Your mission is to make Parloa indispensable – translating each client’s AI vision into measurable business outcomes and building trusted, long-term partnerships that last.

You’ll guide leading organizations through their AI and CX transformations – from orchestrating implementation across Product, Engineering, Deployment, and partners to deliver on-time, high-impact rollouts to becoming the enterprise owner, driving customer health, value realization, and expansion across regions and functions while partnering with.

Strategic Engagement Manager - EMEA in London employer: The Rundown AI, Inc.

At Parloa, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic Engagement Manager in the EMEA region, you will benefit from unparalleled growth opportunities, working alongside innovative minds dedicated to transforming customer experiences with cutting-edge AI technology. Our commitment to employee development, coupled with a collaborative environment, makes Parloa an exceptional employer for those seeking meaningful and rewarding careers.
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Contact Detail:

The Rundown AI, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Engagement Manager - EMEA in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections are when it comes to landing that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to show how you can make Parloa indispensable for their clients.

✨Tip Number 3

Showcase your achievements! When discussing your experience, focus on measurable outcomes and how you've driven success in previous roles. This will resonate with hiring managers looking for someone who can deliver results.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Strategic Engagement Manager - EMEA in London

Customer Experience Management
AI Implementation
Project Management
Stakeholder Engagement
Partnership Development
Business Outcome Measurement
Cross-Functional Collaboration
Strategic Planning
Value Realisation
Enterprise Customer Management
Change Management
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Engagement Manager role. Highlight your experience in customer engagement and AI transformations, as this will show us you understand our mission and can contribute effectively.

Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven success in previous roles, especially in building partnerships and delivering measurable outcomes.

Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. Share your passion for AI and customer experience!

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and shows us you're serious about joining our team at Parloa.

How to prepare for a job interview at The Rundown AI, Inc.

✨Know Your AI and CX Stuff

Make sure you brush up on the latest trends in AI and customer experience. Understand how these technologies can transform businesses and be ready to discuss specific examples of how you've helped clients achieve measurable outcomes in the past.

✨Showcase Your Partnership Skills

Since this role is all about building long-term relationships, prepare to share stories that highlight your ability to foster trust and collaboration. Think of times when you successfully navigated complex stakeholder environments and how you ensured everyone was aligned towards a common goal.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking through potential challenges you might encounter in the role and how you would address them, especially in terms of orchestrating implementation across various teams.

✨Demonstrate Your Strategic Thinking

This position requires a strategic mindset, so be prepared to discuss how you approach long-term planning and value realisation. Share examples of how you've developed strategies that not only meet immediate needs but also align with broader business objectives.

Strategic Engagement Manager - EMEA in London
The Rundown AI, Inc.
Location: London
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