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For Companies At a Glance
- Tasks: Manage IT services, provide first-line support, and ensure effective onboarding for employees.
- Company: Leading AI technology company in Greater London with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in employee tech experiences.
- Qualifications: 5+ years in IT support, strong communication skills, and knowledge of IT security.
- Other info: Collaborative environment prioritising employee care and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI technology company in Greater London is looking for an IT Support Specialist to manage IT services and operations for their team. You will provide first-line support and manage employee hardware, ensuring effective onboarding and tech training.
A successful candidate will have:
- Over 5 years of experience in IT support
- Excellent communication skills
- Familiarity with IT security best practices
The role requires working onsite 4-5 days a week in a hybrid model with a focus on employee care and collaboration.
London-Based IT Support Engineer | Hybrid & Global Ops employer: The Rundown AI, Inc.
Contact Detail:
The Rundown AI, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London-Based IT Support Engineer | Hybrid & Global Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled IT challenges in the past. This will help them see you as the solution they need.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace London-Based IT Support Engineer | Hybrid & Global Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at The Rundown AI, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge, especially around hardware management and onboarding processes. Be ready to discuss specific tools and technologies you've used in the past, as well as any IT security best practices you follow.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with employees, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would help someone with a tech issue, so think about how you can make it clear and approachable.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult employee or troubleshooting a complex issue. Think through your past experiences and be ready to share how you resolved similar challenges effectively.
✨Emphasise Team Collaboration
This position is all about employee care and teamwork. Be prepared to discuss how you've worked with others in previous roles, highlighting your ability to collaborate and support your colleagues in achieving common goals.
