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- Tasks: Drive AI integration for legal services and build strong customer relationships.
- Company: Leading tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the legal tech space.
- Qualifications: 3-4+ years in customer-facing roles, adaptable, and strong project management skills.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 43200 - 72000 £ per year.
A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. This role involves building strong customer relationships, ensuring value realization, and leading training sessions.
Candidates should have 3-4+ years of experience in customer-facing roles within tech or SaaS, display adaptability in fast-paced environments, and demonstrate solid project management skills. You will collaborate with Account Executives to maintain partnerships and drive renewals.
EMEA Enterprise Customer Success Manager — AI for Legal in London employer: The Rundown AI, Inc.
Contact Detail:
The Rundown AI, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Enterprise Customer Success Manager — AI for Legal in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and legal sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your success in customer-facing roles. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially around project management and adaptability.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance to showcase your fit for the role.
We think you need these skills to ace EMEA Enterprise Customer Success Manager — AI for Legal in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially in tech or SaaS. We want to see how you've built strong relationships and driven value for customers, so don’t hold back on those examples!
Showcase Your Adaptability: In a fast-paced environment like ours, adaptability is key. Use your application to share specific instances where you’ve successfully navigated change or tackled unexpected challenges. We love seeing how you thrive under pressure!
Highlight Project Management Skills: Since this role involves leading training sessions and managing projects, be sure to detail your project management experience. We’re looking for evidence of your organisational skills and how you’ve delivered results in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at The Rundown AI, Inc.
✨Know Your AI Inside Out
Make sure you brush up on the latest AI solutions, especially those relevant to the legal sector. Be prepared to discuss how these technologies can add value to customers and share examples of successful implementations you've been involved in.
✨Showcase Your Relationship-Building Skills
Since this role is all about building strong customer relationships, think of specific instances where you've successfully managed client expectations or resolved conflicts. Highlight your ability to adapt and communicate effectively in fast-paced environments.
✨Demonstrate Project Management Prowess
Prepare to talk about your project management experience. Have a few examples ready that showcase your organisational skills, how you prioritise tasks, and how you ensure projects are delivered on time and within budget.
✨Collaborate Like a Pro
This role involves working closely with Account Executives, so be ready to discuss how you've collaborated with sales teams in the past. Share examples of how your efforts have led to successful renewals or upselling opportunities.
