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For Companies At a Glance
- Tasks: Manage IT services, provide first-line support, and ensure smooth onboarding for employees.
- Company: Leading AI tech company in Greater London with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in employee tech experiences.
- Qualifications: 5+ years in IT support, strong communication skills, and knowledge of IT security.
- Other info: Collaborative environment prioritising employee care and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI technology company in Greater London is looking for an IT Support Specialist to manage IT services and operations for their team. You will provide first-line support and manage employee hardware, ensuring effective onboarding and tech training.
A successful candidate will have:
- Over 5 years of experience in IT support
- Excellent communication skills
- Familiarity with IT security best practices
The role requires working onsite 4-5 days a week in a hybrid model with a focus on employee care and collaboration.
London-Based IT Support Engineer | Hybrid & Global Ops employer: The Rundown AI, Inc.
Contact Detail:
The Rundown AI, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London-Based IT Support Engineer | Hybrid & Global Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your IT support experience. When you get the chance to chat with potential employers, share specific examples of how you've solved problems in the past.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock interviews with friends or family. Focus on common IT support questions and make sure you can articulate your experience clearly and confidently.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace London-Based IT Support Engineer | Hybrid & Global Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially those 5+ years. We want to see how your skills align with the job description, so don’t be shy about showcasing your tech training and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing personality, so let your enthusiasm for the role come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide excellent support, so share those success stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at The Rundown AI, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT support and security best practices. Be ready to discuss specific tools and technologies you've used in the past, as well as how you've handled common IT issues.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with employees, practice explaining complex tech concepts in simple terms. Think of examples where you've successfully communicated with non-technical staff to resolve issues.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Prepare by thinking through past experiences where you solved problems or improved processes, and be ready to share those stories.
✨Emphasise Team Collaboration
This position values employee care and collaboration, so highlight your experience working in teams. Share examples of how you've contributed to a positive team environment and supported colleagues in their tech needs.
