Head of Supporter Engagement in City of London

Head of Supporter Engagement in City of London

City of London Full-Time 34000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead fundraising strategies and deepen supporter relationships to drive income growth.
  • Company: Join the Rugby Portobello Trust, a vibrant community charity in North Kensington.
  • Benefits: Competitive salary, dynamic work environment, and the chance to make a real impact.
  • Why this job: Shape growth and lead initiatives that directly benefit children and young people.
  • Qualifications: Proven fundraising experience and strong leadership skills.
  • Other info: Be part of a passionate team with a loyal supporter base.

The predicted salary is between 34000 - 42000 £ per year.

It’s an exciting time to join the Rugby Portobello Trust. We are a vibrant, place-based community charity supporting children and young people in North Kensington. As we expand our reach and deepen our impact, we are investing in the next phase of our fundraising growth, and we’re looking for an ambitious, strategic fundraising leader to help drive that forward.

As Head of Supporter Engagement, you will lead our income-generating strategy across special events, challenge events, individual giving (one-off and regular) and major donors. You’ll shape how we tell our story, deepen supporter relationships and grow unrestricted income to ensure our long-term sustainability.

This is a senior leadership role with real breadth. You will:

  • Lead and grow income across multiple fundraising streams
  • Develop and steward major donor relationships
  • Oversee high-quality, income-generating events
  • Drive multi-channel supporter communications
  • Analyse performance data and report against KPIs
  • Manage and develop a small, committed team

We’re looking for someone who:

  • Has a strong track record of achieving and growing fundraising income
  • Has delivered successful income-generating events
  • Is confident managing donor relationships, including major donors
  • Can translate organisational strategy into income growth plans
  • Is comfortable holding targets and being accountable for performance
  • Brings energy, creativity and leadership to a small but ambitious organisation

You’ll be joining a charity with a loyal supporter base of 3,000+, a strong fundraising history and a passionate leadership team. This is a hands-on role that’s strategic in outlook, operational in delivery and deeply connected to the community we serve.

If you’re motivated by the opportunity to shape growth, lead from the front and make a tangible difference in the lives of children and young people, we’d love to hear from you.

Head of Supporter Engagement in City of London employer: The Rugby Portobello Trust

The Rugby Portobello Trust is an exceptional employer, offering a vibrant work culture that prioritises community impact and employee growth. Located in North Kensington, London, we provide our team with the opportunity to lead meaningful fundraising initiatives while fostering strong relationships with supporters. With a commitment to professional development and a passionate leadership team, this role promises not only a competitive salary but also the chance to make a real difference in the lives of children and young people.
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Contact Detail:

The Rugby Portobello Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Supporter Engagement in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the fundraising sector, especially those connected to charities. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show your passion! When you get that interview, make sure to express your enthusiasm for the role and the charity's mission. Share personal stories or experiences that connect you to their work. It’s all about making that emotional connection!

✨Tip Number 3

Prepare for the unexpected! Research common interview questions for fundraising roles and practice your answers. But also be ready for curveballs – think about how you’d handle a challenging donor relationship or a failed event. Flexibility is key!

✨Tip Number 4

Follow up after your interview! A simple thank-you email can go a long way. Reiterate your excitement for the position and mention something specific from the interview that resonated with you. It shows you’re genuinely interested and keeps you top of mind!

We think you need these skills to ace Head of Supporter Engagement in City of London

Fundraising Strategy
Major Donor Relationship Management
Event Management
Multi-channel Communication
Performance Data Analysis
KPI Reporting
Team Leadership
Income Growth Planning
Accountability for Performance
Creativity
Community Engagement
Strategic Thinking
Ambition

Some tips for your application 🫡

Read the Job Pack Thoroughly: Before you even think about applying, make sure you read the full job pack. It’s packed with info that’ll help you tailor your CV and covering letter to what we’re really looking for.

Tailor Your CV: Don’t just send us a generic CV! Highlight your experience in fundraising and supporter engagement. Show us how your skills align with our mission and the specific role of Head of Supporter Engagement.

Craft a Compelling Covering Letter: Your covering letter is your chance to shine! Tell us why you’re passionate about this role and how you can contribute to our goals. Make it personal and engaging – we want to feel your enthusiasm!

Check Your Person Spec Checklist: Don’t forget to include the person spec checklist with your application. It’s a great way for us to see how you meet our criteria at a glance, so make sure it’s filled out clearly and completely.

How to prepare for a job interview at The Rugby Portobello Trust

✨Know Your Stuff

Before the interview, dive deep into the Rugby Portobello Trust's mission and values. Understand their current fundraising strategies and think about how your experience aligns with their goals. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Successes

Prepare specific examples of your past achievements in fundraising. Whether it's a successful event you led or a major donor relationship you nurtured, be ready to discuss how these experiences can translate into success for the charity.

✨Engage with Their Story

Think about how you would communicate the charity's story to potential supporters. Be prepared to share your ideas on multi-channel supporter communications and how you can deepen relationships with existing donors.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about their future fundraising plans and how they measure success. This not only shows your interest but also helps you gauge if this role is the right fit for you.

Head of Supporter Engagement in City of London
The Rugby Portobello Trust
Location: City of London

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