At a Glance
- Tasks: Deliver top-notch service and create unforgettable experiences for our guests.
- Company: Join the luxurious Twelve Apostles Hotel & Spa in the heart of Westminster.
- Benefits: Earn £16.21 per hour OTE, enjoy nutritious meals, and access great development opportunities.
- Other info: Work in a vibrant atmosphere with opportunities to grow your career.
- Why this job: Be part of a team that values excellence and customer satisfaction in a stunning environment.
- Qualifications: Previous experience in hospitality and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
The Twelve Apostles Hotel & Spa in City of Westminster is seeking an experienced Waiter/Waitress to join our family. This role requires excellent customer service skills, attention to detail, and a warm, professional attitude.
Your responsibilities include:
- Taking food and beverage orders accurately
- Engaging with guests for a memorable experience
- Maintaining high standards of cleanliness during service
Join us in providing an exceptional experience at our luxury hotel. We offer a competitive rate of £16.21 per hour OTE, nutritious meals, and excellent development opportunities.
Luxury Hotel Waiter/Waitress – Guest Experience Expert employer: The Rubens at The Palace Hotel
The Twelve Apostles Hotel & Spa is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary of £16.21 per hour OTE along with nutritious meals. Our warm and inclusive work culture fosters teamwork and personal development, ensuring that every team member can thrive in their role while delivering unforgettable experiences to our guests in the heart of City of Westminster.
Contact Details:
The Rubens at The Palace Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Hotel Waiter/Waitress – Guest Experience Expert
✨Tip Number 1
Get to know the hotel! Research The Twelve Apostles Hotel & Spa and understand its values and guest experience philosophy. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios you might encounter as a waiter/waitress. This will boost your confidence and prepare you for those tricky questions about handling difficult guests.
✨Tip Number 3
Dress to impress! When you go for interviews, make sure you look the part. A smart appearance shows that you take the role seriously and are ready to represent the luxury standards of the hotel.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get you on board for an amazing journey at The Twelve Apostles Hotel & Spa.
We think you need these skills to ace Luxury Hotel Waiter/Waitress – Guest Experience Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create memorable experiences for guests in the past.
Attention to Detail is Key:In your application, give examples of how you've paid attention to detail in previous roles. Whether it's taking orders accurately or maintaining cleanliness, we love to see that you care about the little things.
Be Warm and Professional:Your attitude matters! Use a friendly tone in your written application to reflect the warm, professional vibe we’re looking for. Let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at The Rubens at The Palace Hotel
✨Know the Menu Inside Out
Familiarise yourself with the hotel's menu and beverage offerings. Being able to discuss dishes and suggest pairings shows your passion for the role and enhances the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest, as this will demonstrate your commitment to creating memorable experiences.
✨Dress to Impress
Since this is a luxury hotel, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the hotel's standards and your professionalism.
✨Engage with Enthusiasm
During the interview, engage with the interviewer by asking questions about the hotel's culture and values. Showing genuine interest in the role and the establishment will set you apart from other candidates.
