Kennel Supervisor in Potters Bar

Submit your interest attaching your CV and answering the application question to give us a sense of your experience, skills, and potential.

Application Process

• Panel Interview – If your application is successful, you'll be invited to a panel interview with the Hiring Manager and a member of our Management Team. This is a chance to:

• Share more about what you’ve done and what you’re proud of;
• Show off your skills and behaviours in a relaxed, supportive setting;
• Have a tour of the site and ask questions about the role and team.

We see interviews as a two-way process – just as we’re assessing the right fit, it’s equally important that you can picture yourself working with us. If you need any support or adjustments to help you be at your best throughout your recruitment journey please reach out to.

What you’ll be doing

• Leading and supporting a team of Animal Care Assistants (ACAs) and volunteers, including allocating daily tasks, and providing coaching, guidance, and encouragement.
• Monitoring team performance and contributing to staff development through constructive feedback to Centre Management.
• Ensuring the highest standards of animal welfare, hygiene, and health & safety are consistently maintained across the facility.
• Working closely with our veterinary team to support the treatment and care of animals, including the safe and accurate administration of medication.
• Carrying out health and welfare assessments of dogs entering, leaving, and residing within the centre, ensuring all records and documentation are accurate and up to date.
• Monitoring animal behaviour, wellbeing, and suitability for rehoming, escalating any concerns appropriately.
• Overseeing the cleanliness, maintenance, and security of kennels, equipment, and surrounding areas.
• Acting as a knowledgeable and approachable point of contact for members of the public, supporting enquiries and promoting responsible rehoming.
• Supporting fundraising activities, events, and educational visits to help raise awareness and support for the Centre.

Qualifications

• Proven experience working with dogs, particularly large breeds and those with behavioural challenges.
• A calm, patient, and compassionate approach, with the ability to build trust with vulnerable animals.
• Strong leadership skills and experience supervising or mentoring staff or volunteers.
• Good understanding of animal welfare standards, health & safety, and kennel management.
• Pragmatic approach to animal welfare.
• Confident communicator, able to engage positively with both colleagues and the public.
• Resilient, practical, and willing to work in a physically demanding environment.

Why Join RSPCA

Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone’s welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal.

Location & Contract

Southridge Animal Centre, Packhorse Lane, Potters Bar, EN6 3LZ – 12 month Fixed Term contract. Southridge is one of the RSPCA's largest centres caring for a significant number of dogs, cats and small animals, along with leading and rehoming farm animals in need of rehabilitation and rehoming.