Job Summary
We're looking for a Deputy Manager to support the day-to-day running of our Belper Charity Shop and help maximise the income that funds the care of rescue animals across Derbyshire. As an independent, self-funded local charity, our shops play a vital role in generating the income we need to provide food, shelter, veterinary treatment and second chances for animals who need us most. This role is key to helping us achieve strong sales, maintain high standards and create a welcoming shop environment for customers and volunteers alike. Working alongside the Shop Manager, you'll help ensure the shop runs smoothly, safely and successfully, while supporting and motivating our fantastic volunteer team.
Key Responsibilities
- Supporting the Shop Manager to achieve sales and profit targets
- Ensuring high standards of merchandising, presentation and display throughout the store
- Helping manage stock processing, rotation, pricing and space allocation to maximise sales
- Assisting with the recruitment, training and supervision of volunteers
- Opening and closing the shop when required, ensuring trading hours are adhered to
- Supporting with cash handling, banking and accurate administrative procedures
- Promoting Gift Aid and ensuring the scheme is operated correctly
- Maintaining high standards of housekeeping, organisation and cleanliness
Because we're a small retail team, this role suits someone who is practical, proactive and enjoys being part of a supportive team.
Requirements
- Experienced in retail or customer service (charity retail, fashion, homeware or department store experience is a bonus)
- Confident supervising and supporting volunteers and team members
- Organised and commercially aware, with a focus on achieving results
- Friendly and customer-focused, with strong communication skills
- Reliable, honest and able to take responsibility when required
- Proactive and able to use their own initiative
- Flexible and adaptable in a busy retail environment
- Comfortable handling cash and operating a till
Strong merchandising and display skills would be beneficial, as would knowledge of retail law, Trading Standards or Health and Safety regulations, but these are not essential.
Why Join Us
RSPCA Derby is a small, local charity making a real difference for animals in our community. This role offers the chance to:
- Play a direct part in raising the funds that support rescue animals
- Develop your retail and supervisory experience within the charity sector
- Work with a dedicated team of staff and volunteers
- Be part of a local organisation where your contribution truly matters
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Deputy Charity Shop Manager employer: The Rspca
Joining the RSPCA as an Animal Rescue Officer in Manchester offers a unique opportunity to make a significant impact on animal welfare while being part of a supportive and inclusive team. With a strong focus on employee well-being, the RSPCA provides mental health resources, comprehensive training, and ongoing development opportunities, ensuring that you can thrive in this emotionally demanding role. Embrace the chance to work independently across diverse communities, all while contributing to a cause that truly matters.
