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- Tasks: Join our café team, serving delicious drinks and food while creating a welcoming atmosphere.
- Company: RSPB Titchwell Marsh, a stunning nature reserve on the Norfolk coast.
- Benefits: Flexible hours, full training provided, and a chance to work in a beautiful environment.
- Other info: Great opportunity for personal growth and to connect with nature lovers.
- Why this job: Make a difference by enhancing visitor experiences in a vibrant café setting.
- Qualifications: Experience in customer service and a positive attitude are key.
The predicted salary is between 12 - 15 £ per hour.
We're looking for someone to join our friendly café team at Titchwell Marsh during our busy visitor season. This is a 20‑hour per week role for 12 weeks and will include weekend working as part of a rota, planned around three weeks in advance with some flexibility where possible. Full training and induction will be provided.
Duties will include:
- Preparing barista‑style hot drinks
- Cooking toasties and paninis
- Serving customers
- Operating the till
- Restocking supplies
- Receiving deliveries
- Helping keep the café clean, safe and welcoming for visitors
You'll also work alongside our fantastic volunteers and wider reserve team to help create a great visitor experience.
Qualifications and Experience
- Experience working in a café, catering or customer‑facing environment
- Experience preparing and serving food and drinks in a busy environment
- Experience using tills and handling payments accurately
- Awareness of health & safety and safe working practices in a customer‑facing environment
- Basic food hygiene awareness (or willingness to complete training)
- Positive and proactive approach, with willingness to support across the café operation
- Friendly and confident communication skills when dealing with visitors and colleagues
- Ability to plan and prioritise workloads
- Ability to multi‑task in a busy café environment
- Problem‑solving skills and ability to work on own initiative
- Experience delivering good customer service and responding positively to customer needs
- Strong team‑working skills and willingness to support colleagues and volunteers
- Ability to use basic IT systems such as tills, ordering or booking systems, GCSE maths and English or equivalent
About RSPB Titchwell Marsh: Set on the north Norfolk coast between Titchwell and Thornham, RSPB Titchwell Marsh is one of the UK’s best‑loved nature reserves, with a mix of reedbeds, saltmarsh, lagoons and sandy beach attracting a huge variety of wildlife including avocets, marsh harriers and bearded tits. The reserve features a visitor centre, café and scenic walking trails, offering visitors the chance to experience some of Norfolk’s most beautiful coastal landscapes.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently under‑represented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK visa sponsorship – the successful applicant will need to have a pre‑existing right to work in the UK in order to be offered an employment contract.
This is a fixed‑term, part‑time role for 20 hours per week from August to October.
Café Assistant - Seasonal employer: The Rspb
Contact Detail:
The Rspb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant - Seasonal
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out when you apply, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your barista skills at home! Whether it's making the perfect cup of coffee or whipping up a tasty toastie, having some hands-on experience will give you confidence and impress during any practical assessments.
✨Tip Number 3
Network like a pro! Connect with people in the industry on social media or at local events. You never know who might have a lead on a job or can give you insider tips about working in a café.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates who are ready to join our friendly team!
We think you need these skills to ace Café Assistant - Seasonal
Some tips for your application 🫡
Show Your Café Experience: Make sure to highlight any previous experience you have in a café or customer-facing role. We want to see how you've handled busy environments and served customers, so share those stories!
Be Yourself: We love a friendly and confident vibe! When writing your application, let your personality shine through. Show us how you communicate and connect with others, as that's key in our café team.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Mention specific skills like food hygiene awareness or till experience that align with what we're looking for.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Titchwell Marsh.
How to prepare for a job interview at The Rspb
✨Know the Café Inside Out
Before your interview, take some time to research RSPB Titchwell Marsh and its café. Familiarise yourself with their menu, the types of drinks they serve, and any special events they might have. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your proactive approach and ability to work well in a busy environment.
✨Practice Multi-Tasking Scenarios
Since this role involves juggling multiple tasks, practice how you would handle different scenarios. For instance, think about how you would manage taking orders while preparing drinks and restocking supplies. Being able to articulate your thought process during the interview will impress the hiring team.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work as part of a team and your willingness to support colleagues and volunteers. Share specific examples of how you've collaborated in previous roles and be ready to discuss your flexibility regarding working hours, especially since this position includes weekend shifts.