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- Tasks: Engage communities through creative activities and talks at Edinburgh Zoo.
- Company: Join the Royal Zoological Society of Scotland, a leader in wildlife conservation.
- Benefits: Enjoy 34 days annual leave, discounts, healthcare plans, and free zoo entry for you and friends.
- Why this job: Make a real impact while working in a vibrant environment with diverse audiences.
- Qualifications: Degree level education or equivalent experience in community engagement required.
- Other info: This is a full-time, fixed-term role with opportunities for salary progression.
The predicted salary is between 24896 - 25718 £ per year.
Job Description
The role:
Providing a first-class service to visitors to the Royal Zoological Society of Scotland (RZSS) Edinburgh Zoo and in community spaces, in a varied and exciting role engaging communities.
Ensuring a high standard of customer service always. Delivering an innovative and creative activities, talks and community programmes to engage and excite audiences in support of RZSS’ vision and mission.
This is a fixed-term (approx. 5 years) / full-time position.
Some of the things you’ll do:
- Develop and deliver content for community programmes including the creation and tailoring of resource materials (presentations, activities, interactive games) to suit diverse audiences (older, younger, additional needs), often with varying timescales
- Design programmes with inherent flexibility to accommodate varying individual needs and respond effectively to shifting community dynamics
Support the delivery of the ongoing community plan and meet agreed engagement targets - Support relationships that promote the zoos’ resource as a community hub to broaden our reach
- Maintain dynamic first-class customer service and public engagement throughout all delivery focusing on delivering informative, professional presentations and exceeding audience expectations
- Build and maintain collaborative working relationships with colleagues to ensure programmes are administered, delivered and the logistics managed effectively as part of the wider Discovery and Learning programme.
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What we’re looking for:Â
- Educated to Degree level in relevant subject or equivalent level of experience in a similar role
- Full Driving license
- Understanding of working with communities and public engagement practicesÂ
- Competent in Microsoft Office Suite, including O365 and associated tools (Forms, Word, Excel, PowerPoint, OneNote, Outlook. Task)
- Assertive communicator, confident in dealing with a wide range of stakeholders and presentation formats
- Demonstrable experience in an engagement based position such as delivering community programmes.
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What you’ll get in return:
- Starting salary between £24,896 – £25,518 (offer based on experience) with future salary progression up to £27,749 per annum
- 37.5hr working week (may require some weekend working)
- 34 days annual leave (pro rata)
- Discount in both retail/catering
- Access to a healthcare plan
- Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice, plus up to 8 face to face sessions for all members.
- Employer contributory pension scheme
- You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.
Interested candidates are therefore encouraged to submit applications, as soon as possible.
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Community Ranger employer: The Royal Zoological Society Of Scotland
Contact Detail:
The Royal Zoological Society Of Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Ranger
✨Tip Number 1
Familiarise yourself with the Royal Zoological Society of Scotland's mission and community programmes. Understanding their goals will help you tailor your conversations and demonstrate your genuine interest in their work during interviews.
✨Tip Number 2
Network with current or former employees of RZSS, if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate who is well-informed and enthusiastic.
✨Tip Number 3
Prepare to discuss specific examples of your experience in community engagement. Think about how you've successfully delivered programmes or activities in the past, as this will showcase your ability to meet the role's requirements.
✨Tip Number 4
Demonstrate your communication skills by being clear and confident in your interactions. Whether it's during an informal chat or a formal interview, showing that you can engage effectively with diverse audiences will be crucial for this role.
We think you need these skills to ace Community Ranger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Community Ranger position. Tailor your application to highlight how your skills and experiences align with these aspects.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in community engagement or similar roles. Provide specific examples of programmes you have developed or delivered, and how they engaged diverse audiences.
Highlight Communication Skills: As the role requires assertive communication with various stakeholders, make sure to illustrate your communication skills in your application. Mention any relevant presentations or talks you've delivered, and how you adapted your style to suit different audiences.
Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for community engagement and the mission of the Royal Zoological Society of Scotland. Use this opportunity to express why you are excited about the role and how you can contribute to their vision.
How to prepare for a job interview at The Royal Zoological Society Of Scotland
✨Showcase Your Community Engagement Experience
Be prepared to discuss your previous experience in community engagement roles. Highlight specific programmes you've developed or delivered, and how they catered to diverse audiences. This will demonstrate your understanding of the role's requirements.
✨Demonstrate Flexibility and Adaptability
Since the role involves designing programmes that accommodate varying individual needs, share examples of how you've adapted activities or presentations in the past. This shows your ability to respond effectively to shifting community dynamics.
✨Prepare for Customer Service Scenarios
As maintaining high standards of customer service is crucial, think of scenarios where you provided exceptional service. Be ready to explain how you handled challenges and exceeded audience expectations during your interactions.
✨Familiarise Yourself with RZSS's Vision and Mission
Research the Royal Zoological Society of Scotland's vision and mission. Understanding their goals will help you align your answers with their values during the interview, showing that you're genuinely interested in contributing to their objectives.