At a Glance
- Tasks: Provide top-notch client service and administrative support in a vibrant veterinary environment.
- Company: Join a leading small animal teaching hospital with a focus on animal welfare.
- Benefits: Enjoy generous leave, competitive pension, free gym access, and funded training opportunities.
- Other info: Work in a friendly atmosphere with excellent career growth and community impact.
- Why this job: Make a real difference in animal care while developing your skills in a supportive team.
- Qualifications: Passionate about customer service and eager to learn in a dynamic setting.
The predicted salary is between 20000 - 25000 € per year.
Part-time – 3 days a week (every Mon, Fri and Sat). We are looking for enthusiastic and motivated Veterinary Receptionists who desire a role providing high quality client service and administrative support for our first opinion small animal teaching hospital. Our friendly reception team provides a customer focused service including telephone advice, appointment bookings, account queries and product advice and sales.
You will be responsible for growing our service through these channels with your strong customer service skills.
Responsibilities
You will be responsible for growing our service through these channels with your strong customer service skills.
Requirements
The successful applicant will be passionate about providing a high level of customer service, sharing knowledge with colleagues and students, have a keen drive to learn and an enthusiastic and personable approach to client and patient care. CPD is both encouraged and funded.
Benefits
- Competitive and attractive pension package
- Generous 30 days annual leave (plus bank holidays + concessionary days)
- Access to free in-house CPD and funded external CPD
- A range of family friendly policies, including adoption, maternity and paternity pay and leave
- On site café and restaurant
- Free membership to the newly built Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included)
- Cycle to work scheme
- Free mini-bus service to and from Potters Bar station and Hawkshead Campus
Location
The Beaumont Sainsbury Animal Hospital is located within walking distance of Camden, Euston and Kings Cross Stations. We provide high quality veterinary care to the local community, as well as a specialist exotics referral service. We are patient‑focused, making animal welfare a top priority and require a compassionate team to support our culture and values for education and quality care.
Veterinary Receptionist employer: The Royal Veterinary College
At the Beaumont Sainsbury Animal Hospital, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment that prioritises both client and patient care. Our commitment to employee growth is evident through our funded CPD opportunities and generous benefits, including a competitive pension package, 30 days of annual leave, and access to our on-site Fitness and Wellbeing Centre. Located conveniently near major transport links, we foster a culture of compassion and education, making it a rewarding place for Veterinary Receptionists to thrive.
Contact Detail:
The Royal Veterinary College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Beaumont Sainsbury Animal Hospital. Understand their values and mission, especially their focus on animal welfare and education. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing high-quality client service, think of examples from your past experiences where you've excelled in customer interactions. Be ready to share these stories during your interview to demonstrate your passion and capability.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your enthusiasm for the role and show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It not only streamlines the process but also shows your commitment to joining our team. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for veterinary care and customer service right from the start. Share any relevant experiences that highlight your love for animals and helping clients, as this will resonate with our values.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and qualities we’re looking for. Mention your strong customer service skills and any experience in a similar role to stand out from the crowd.
Be Personable:We value a friendly and approachable attitude, so let your personality shine through in your application. Use a conversational tone and don’t be afraid to show us who you are beyond your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at The Royal Veterinary College
✨Know Your Stuff
Familiarise yourself with the basics of veterinary care and the services offered at the hospital. Brush up on common animal health issues and be ready to discuss how you can contribute to client education and support.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client, as this role heavily relies on strong interpersonal skills.
✨Be Enthusiastic and Personable
Your attitude matters! Show your passion for animal welfare and your eagerness to learn. A friendly and approachable demeanour will resonate well with the interviewers, reflecting the culture of the hospital.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role, the team, and the hospital's approach to client care. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
