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- Tasks: Support the Student Resolution and Compliance team with administrative casework and coordination.
- Company: Join the Royal Veterinary College, a leading veterinary school with a rich history.
- Benefits: Enjoy 30 days annual leave, a competitive pension, and free gym membership.
- Why this job: Make a difference in student support while developing your skills in a dynamic environment.
- Qualifications: Strong organisational and interpersonal skills; detail-oriented and adaptable.
- Other info: Part-time role with flexible working across two campuses.
The predicted salary is between 13 - 16 £ per hour.
An exciting opportunity has arisen to join the Registry team at the Royal Veterinary College (RVC). Founded in 1791, the RVC is one of the largest and longest established veterinary schools in the world. The RVC offers outstanding undergraduate and postgraduate programmes in veterinary medicine, veterinary nursing, and biomedical sciences and carries out world class veterinary and bioscience research ranging from the molecular level through whole animal to population-based studies.
The successful candidate will work within the Student Resolution and Compliance (SRC) Team to deliver administrative casework support. This is a varied role which will encompass support across all SRC procedures, with a primary focus on Academic Conduct, Misconduct and Final Formal Review. The post holder will be responsible for the administrative tasks related to the successful coordination of casework. This includes responsibility for tracking and recording case progression, convening panels and minute taking.
The post holder will work with the Student Resolution and Compliance (Casework) Manager to enhance service delivery within SRC by supporting wider projects, such as the delivery of staff training on SRC procedures. The post holder will be a key member of the Academic Registry team. They will be a highly motivated and adaptable team player, capable of working independently and keen to develop themselves in this role. They will need to be confident and competent at liaising with all levels of staff within the RVC. Excellent organisational, interpersonal skills and competency in service delivery are essential. To fulfil this role, you should have a keen eye for detail.
Benefits:
- Competitive and attractive pension package
- Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata
- On site café and restaurant
- Free membership to the Fitness and Wellbeing Centre located on site
- Cycle to work scheme
- A range of family friendly policies, including adoption, maternity and paternity pay and leave
The post will be based at Hawkshead or Camden Campus and is part-time, 0.6 FTE (21hrs), to work across three days per week. The majority of operational tasks will be based at Hawkshead Campus and so, there is a requirement to work from this location a minimum of two days a week. There is scope to work from Camden campus one day a week, if desired.
Informal enquiries relating to this role can be directed to Tessa Scott, Student Resolution and Compliance (Casework) Manager, at tscott@rvc.ac.uk.
Student Resolution and Compliance (Casework) Administrator employer: The Royal Veterinary College
Contact Detail:
The Royal Veterinary College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Resolution and Compliance (Casework) Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the RVC on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to casework and compliance. We should also think of examples from our past experiences that highlight our organisational and interpersonal skills.
✨Tip Number 3
Show off our attention to detail! During the interview, we can mention specific instances where our keen eye helped resolve an issue or improve a process. This will resonate well with the SRC team's focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or additional roles that might pop up.
We think you need these skills to ace Student Resolution and Compliance (Casework) Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Resolution and Compliance role. Highlight your relevant experience and skills that match the job description, especially in administrative support and casework.
Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, give examples of how you've successfully managed tasks or projects in the past. We want to see how you keep things on track!
Be Personable: This position involves liaising with various staff members, so let your interpersonal skills shine through. Use a friendly tone in your application to show that you're approachable and ready to collaborate.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at The Royal Veterinary College
✨Know Your Stuff
Make sure you understand the role of a Student Resolution and Compliance Administrator. Familiarise yourself with academic conduct procedures, misconduct policies, and casework coordination. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, be prepared to discuss how you've managed multiple tasks or projects in the past. Bring examples of how you’ve tracked progress, coordinated meetings, or taken minutes effectively. This will demonstrate your capability to handle the administrative side of the job.
✨Be a Team Player
The RVC values collaboration, so highlight your experience working in teams. Share specific instances where you’ve successfully liaised with different levels of staff or contributed to team projects. This will show that you can adapt and thrive in a team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the SRC team and their projects. This not only shows your interest but also gives you a chance to learn more about the role and the organisation. For example, you could ask about the types of training provided for new staff or how the team measures success in service delivery.
