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For Companies At a Glance
- Tasks: Lead retail operations in iconic parks, ensuring excellent customer service and team performance.
- Company: Join The Royal Parks, a charity managing London's stunning green spaces and historic sites.
- Benefits: Enjoy a competitive salary, generous leave, hybrid working, and health perks.
- Why this job: Shape memorable visitor experiences while working in beautiful parkland and developing your leadership skills.
- Qualifications: Significant retail management experience and strong team leadership skills required.
- Other info: Diverse and inclusive workplace; accessibility support available for applicants.
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Retail Supervisor to join us on a seasonal, part-time contract from May to October, working 20 hours per week from Wednesday to Sunday, with the potential for additional hours.
The Benefits
- Salary of £17.45 per hour
- 26 days' annual leave (pro rata), plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an experienced retail professional to join our iconic parks and contribute to the delivery of a memorable visitor experience. You will be at the forefront of shaping retail experiences that capture the beauty and heritage of the Royal Parks, delighting millions of visitors with exceptional service. You will have the chance to showcase your leadership skills by inspiring a high-performing team.
The Role
As a Retail Supervisor, you will support the delivery of our retail operations, starting at the Hyde Park Boat House and expanding to additional retail outlets. Working closely with the Retail Manager, you’ll help ensure our shops achieve their financial goals and maintain excellent customer service and presentation standards at all times. Additionally, you will:
- Promote upselling and encourage donations and sign-ups
- Manage POS reconciliations and ensure adherence to financial policies
- Oversee stock deliveries, ecommerce fulfilment and inventory control
About You
To be considered as a Retail Supervisor, you will need:
- Significant retail management experience
- Team leadership skills, with the ability to manage people and resources effectively
- Strong financial acumen, including interpreting data and managing stock processes
- Excellent organisation and prioritisation skills
- Strong visual merchandising abilities
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds.
If you are interested in this unique opportunity as a Retail Supervisor, please apply via the button shown. Successful candidates will be appointed on merit.
Retail Supervisor employer: The Royal Parks
Contact Detail:
The Royal Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with The Royal Parks and their unique offerings. Understanding the history, significance, and visitor experience of each park will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous retail roles. Be ready to discuss specific situations where you inspired your team or improved performance.
✨Tip Number 3
Showcase your financial acumen by brushing up on key retail metrics and stock management processes. Being able to discuss how you've used data to drive sales or manage inventory will impress the hiring managers.
✨Tip Number 4
Network with current or former employees of The Royal Parks if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail management experience, team leadership skills, and financial acumen. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and the unique opportunity to work in the Royal Parks. Highlight specific examples of how you have successfully led teams and improved customer experiences in previous roles.
Showcase Your Skills: When detailing your experience, emphasise your organisational skills, ability to manage stock processes, and visual merchandising abilities. Use quantifiable results where possible to illustrate your impact in previous positions.
How to prepare for a job interview at The Royal Parks
✨Showcase Your Retail Experience
Be prepared to discuss your previous retail management roles in detail. Highlight specific examples where you successfully led a team, managed stock processes, or improved customer service. This will demonstrate your capability to handle the responsibilities of a Retail Supervisor.
✨Emphasise Leadership Skills
Since this role involves leading a team, be ready to share your leadership style and experiences. Discuss how you've motivated your team in the past, handled conflicts, and ensured high performance. This will show that you can inspire others and create a positive work environment.
✨Demonstrate Financial Acumen
Prepare to talk about your experience with financial management in retail. Be ready to explain how you've interpreted sales data, managed budgets, or conducted stock reconciliations. This will highlight your ability to meet the financial goals of the retail operations.
✨Understand the Organisation's Values
Research The Royal Parks and their mission. Be ready to discuss how your values align with theirs, particularly regarding customer service and community engagement. Showing that you understand and appreciate their commitment to diversity and inclusion will set you apart as a candidate.
