At a Glance
- Tasks: Support park management with admin tasks and visitor enquiries in iconic London parks.
- Company: Join The Royal Parks, a charity managing London's beautiful green spaces and historic sites.
- Benefits: Enjoy 26 days' leave, private healthcare, and a cycle to work scheme in a stunning location.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
- Why this job: Work in serene parkland while developing your career in a supportive and inclusive environment.
- Qualifications: Customer service experience and proficiency in office IT applications are essential.
The predicted salary is between 23800 - 25200 € per year.
Job Description
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are currently looking for a Park Support and Cemetery Officer to join us on a full-time, fixed-term basis for 12 months, working 36 hours per week (Monday to Friday), based 3 days a week at Brompton Cemetery and 2 days at Regent’s Park.
The Benefits
- £27,846 - £29,500 per annum, depending on experience
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a customer-facing professional with administrative skills to join our amazing organisation and work in some of London’s most iconic spaces.
You’ll discover a warm and welcoming work environment alongside a great range of health & wellbeing benefits, reward schemes and learning and development opportunities to ensure you’re equipped with everything you need to excel in your role.
What's more, you’ll be working in an oasis of green set in the London skyline, meaning you’ll have the best of both worlds; all of the advantages of one of the greatest cities on earth, as well as the calm and serenity of beautiful parkland.
So, if you want to develop a rewarding career with our prestigious organisation while working in the heart of London, apply today!
The Role
As a Park Support and Cemetery Officer, you will assist the Park Management Teams in the delivery of services by providing on-site business support & administrative functions, as well as assisting Visitor Support teams providing support related to insurance matters and vehicle fleet administration.
Responding to visitor enquiries and carrying out administrative tasks in Brompton Cemetery, you’ll support the delivery of funerary services, events and other operational activities.
Additionally, you’ll deal with park office visitors to Regent’s Park and provide administrative support, including handling internal enquiries regarding insurance, and performing tasks related to a fleet of vehicles.
About You
To be considered as a Park Support and Cemetery Officer, you will need:
- Experience providing a high level of customer service
- Experience working in an office environment
- Experience of office IT applications, including MS Teams, Outlook, Word & Excel, as well as financial systems and databases
- The ability to remain calm and polite under pressure
- Excellent written and verbal communication skills
Other organisations may call this role Administrative Officer, Administrative Assistant, Cemetery Operative, or Funeral Service Operative.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button, which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more about our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Park Support and Cemetery Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Park Support and Cemetery Officer in London employer: The Royal Parks
The Royal Parks is an exceptional employer, offering a unique opportunity to work in some of London's most iconic green spaces while contributing to the management of diverse parkland and historic sites. With a strong focus on employee wellbeing, professional development, and a supportive work culture, staff enjoy generous benefits including 26 days of annual leave, a robust pension scheme, and access to private medical insurance. Join us to be part of a dedicated team that values diversity and inclusivity, all while enjoying the serene beauty of London's parks.
StudySmarter Expert Advice🤫
We think this is how you could land Park Support and Cemetery Officer in London
✨Tip Number 1
Familiarise yourself with The Royal Parks and their mission. Understanding their values and the specific parks you'll be working in, like Brompton Cemetery and Regent’s Park, will help you demonstrate your passion for the role during any interviews.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled visitor enquiries or resolved issues in previous roles. This will show that you can remain calm and polite under pressure, which is crucial for this position.
✨Tip Number 3
Brush up on your IT skills, especially with MS Teams, Outlook, Word, and Excel. Being proficient in these applications will not only make you more confident but also demonstrate your readiness to handle the administrative tasks required in the role.
✨Tip Number 4
Network with current or former employees of The Royal Parks if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Park Support and Cemetery Officer in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Park Support and Cemetery Officer position. Tailor your application to highlight relevant experience in customer service and administrative tasks.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience in providing high levels of customer service and working in an office environment. Mention specific examples where you have successfully handled visitor enquiries or administrative duties.
Showcase Your Skills:Make sure to include your proficiency in office IT applications like MS Teams, Outlook, Word, and Excel. If you have experience with financial systems and databases, be sure to mention that as well.
Craft a Strong Cover Letter:Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for working in a public space like The Royal Parks. Express your enthusiasm for contributing to the team and supporting the delivery of services in such iconic locations.
How to prepare for a job interview at The Royal Parks
✨Showcase Your Customer Service Skills
As a Park Support and Cemetery Officer, you'll be interacting with visitors regularly. Be prepared to share specific examples of how you've provided excellent customer service in previous roles, especially in challenging situations.
✨Familiarise Yourself with the Organisation
Research The Royal Parks and understand their mission, values, and the specific parks you’ll be working at. This knowledge will help you demonstrate your genuine interest in the role and the organisation during the interview.
✨Highlight Your Administrative Experience
Since the role involves various administrative tasks, be ready to discuss your experience with office IT applications like MS Teams, Outlook, Word, and Excel. Mention any relevant financial systems or databases you've worked with to show your competence.
✨Demonstrate Calmness Under Pressure
The ability to remain calm and polite under pressure is crucial for this role. Prepare to discuss scenarios where you've successfully managed stressful situations, particularly in customer-facing environments.
