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For Companies At a Glance
- Tasks: Analyse business processes and deliver effective digital solutions for diverse services.
- Company: Join The Royal Parks, a charity managing iconic green spaces in London.
- Benefits: Competitive salary, 26 days leave, hybrid working, and health benefits.
- Why this job: Make a real-world impact while working in a collaborative, values-driven environment.
- Qualifications: Experience in application support and strong stakeholder management skills required.
- Other info: Diverse and inclusive workplace with excellent learning and development opportunities.
The predicted salary is between 36600 - 42500 £ per year.
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for an IT Business Analyst to join us on a full-time basis, working 36 hours per week, for a 12-month fixed-term contract to cover a period of maternity leave.
The Benefits
- Salary of £42,631 - £50,000 per annum, depending on experience
- 26 days' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a distinctive opportunity for an experienced application support professional with 1st and 2nd line expertise to join our purpose-led organisation. Working with modern platforms, you'll develop your experience across analysis, delivery and continuous improvement, building confidence, capability and professional depth in a role that offers both challenge and purpose. What's more, you'll get to see the real-world impact of your work across diverse services, from internal operations to visitor-facing systems, all within a collaborative, values-driven environment.
The Role
As an IT Business Analyst, you will bridge the gap between technology and operations by analysing business processes and delivering effective, well-supported digital solutions across our organisation. Working closely with the Application Support team and operational managers, you will document and analyse key business processes to identify improvement opportunities and support change. You'll lead requirements gathering and specification, contribute to IT and enterprise-wide projects, and help design, develop and implement solutions across systems such as CRM, Power Platform, Power BI and SharePoint, ensuring they meet organisational needs.
Additionally, you will:
- Create and maintain policies and governance frameworks for business applications
- Provide ongoing technical support and system enhancements
- Develop, test and implement bespoke solutions, ideally using the Power Platform
- Support end-user testing and training, producing clear and accessible documentation
About You
To be considered as an IT Business Analyst, you will need:
- Experience supporting business applications in a first- and second-line context
- Experience producing business process documentation and identifying improvement opportunities
- Demonstrable experience of effective stakeholder management to understand business objectives and to translate them into functional and technical requirements
- Experience creating comprehensive end-user documentation
- A strong understanding of Agile methodologies
- A strong understanding of managing and analysing large datasets
- Strong knowledge of ERP and CRM systems, Cloud and SAAS architectures, data mapping and integrations
- Good working knowledge of information security and GDPR principles
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an IT Business Analyst, please apply via the button shown. Successful candidates will be appointed on merit.
IT Business Analyst employer: The Royal Parks
Contact Detail:
The Royal Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. The Royal Parks is all about making a positive impact, so think about how your skills as an IT Business Analyst can contribute to that mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your expertise in business applications and stakeholder management to show you're the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our purpose-led organisation.
We think you need these skills to ace IT Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Business Analyst role. Highlight relevant experience, especially in supporting business applications and stakeholder management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Don’t forget to mention your understanding of Agile methodologies and your experience with CRM systems.
Showcase Your Problem-Solving Skills: As an IT Business Analyst, problem-solving is key. In your application, share examples of how you've identified improvement opportunities and implemented solutions. We love seeing real-world impacts from your work!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about us and the role!
How to prepare for a job interview at The Royal Parks
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ERP and CRM systems, as well as Cloud and SAAS architectures. Be ready to discuss how you've used these technologies in past roles, especially in a first- and second-line support context.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in effective stakeholder management. Think about times when you translated business objectives into functional requirements and how you communicated with different teams.
✨Demonstrate Your Agile Understanding
Since the role requires a strong understanding of Agile methodologies, be prepared to discuss how you've applied Agile principles in your previous work. Share specific examples of projects where Agile practices led to successful outcomes.
✨Bring Documentation Samples
Having samples of your business process documentation and end-user guides can really set you apart. It shows that you not only understand the theory but also have practical experience in creating clear and accessible documentation.
