At a Glance
- Tasks: Support property management by coordinating administrative and financial operations in iconic London parks.
- Company: Join The Royal Parks, a charity managing over 5,000 acres of historic green spaces in London.
- Benefits: Enjoy a competitive salary, 26 days leave, private medical insurance, and learning opportunities.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
- Why this job: Gain unique insights into estate management while working in beautiful park settings with a collaborative team.
- Qualifications: Strong admin background in estates or finance; A Level 3 qualification or equivalent experience required.
The predicted salary is between 28600 - 33600 £ per year.
Join to apply for the Estates Support Officer role at The Royal Parks
Base pay range
Hyde Park, London, W2
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent\'s Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Estates Support Officer to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £33,666 - £38,000 per annum, depending on experience
- 26 days\' annual leave plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our dedicated organisation.
You’ll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London’s most iconic and historic green spaces.
What’s more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career.
The Role
As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our diverse and high-profile property portfolio.
Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures.
In addition, you’ll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements.
Additionally, you will:
- Co-ordinate documentation and track compliance with internal property procedures
- Prepare meeting documentation, take minutes, and follow up on actions
- Process ad hoc licences and distribute property-related correspondence
- Support income forecasting and assist with budget preparation
- Maintain the team’s Risk Register and ensure mitigation actions are reviewed regularly
- Represent the Estates team in internal forums and support stakeholder communications
About You
To be considered as an Estates Support Officer, you will need:
- A strong administrative background with experience in estates/property or finance
- Proficiency in Microsoft Office, database management systems, and finance systems
- Excellent attention to detail and a methodical approach to problem solving, data and record management
- Strong communication and negotiation skills with the ability to build rapport with stakeholders
- To be highly organised with the ability to manage competing priorities and meet tight deadlines
- Strong report writing, mathematical and analytical skills
- A Level 3 qualification or above in Business Administration, Property Management, Finance or a related field (or equivalent relevant experience)
- GCSEs (or equivalent) including Maths and English at grade C/4 or above
Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you want to join us as an Estates Support Officer, please apply via the button shown.
Seniority level
Associate
Employment type
Full-time
Job function
Administrative
Industries
Non-profit Organizations
Estates Support Officer employer: The Royal Parks
The Royal Parks is an exceptional employer, offering a unique opportunity to work within some of London's most iconic green spaces while contributing to the management of a nationally treasured estate. With a strong focus on employee well-being, professional development, and a collaborative work culture, you will enjoy generous benefits including a competitive salary, extensive annual leave, and access to private medical insurance. Join us in making a meaningful impact in a role that not only supports our diverse property portfolio but also fosters personal growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Support Officer
✨Tip Number 1
Familiarise yourself with The Royal Parks and their estates management. Understanding the unique aspects of each park and their historical significance can help you stand out during interviews, showing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Royal Parks. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the organisation's culture and expectations, which can be invaluable during the application process.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel, as this role involves financial operations and reporting. Being proficient in these tools will not only help you in the job but also demonstrate your readiness to take on the responsibilities outlined in the job description.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in administration and finance. Be ready to discuss specific examples where you've demonstrated attention to detail and problem-solving skills, as these are crucial for the Estates Support Officer role.
We think you need these skills to ace Estates Support Officer
Some tips for your application 🫡
Understand the Role:Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Estates Support Officer position. Highlight how your skills and experiences align with the job description.
Tailor Your CV:Customise your CV to reflect your relevant experience in estates or finance administration. Emphasise your proficiency in Microsoft Office and any database management systems you've used, as well as your attention to detail and organisational skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for working in a charity like The Royal Parks. Mention specific examples of your past work that demonstrate your ability to manage administrative tasks and support financial operations effectively.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Royal Parks
✨Research The Royal Parks
Before your interview, take some time to learn about The Royal Parks and their mission. Understanding their values and the significance of the parks will help you demonstrate your genuine interest in the role and the organisation.
✨Showcase Your Administrative Skills
As an Estates Support Officer, strong administrative skills are crucial. Be prepared to discuss your experience with database management, financial procedures, and any relevant software you've used. Highlight specific examples where your attention to detail made a difference.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle competing priorities. Think of scenarios from your past experiences where you successfully managed tight deadlines or resolved conflicts with stakeholders.
✨Demonstrate Communication Skills
Strong communication is key for this role. Be ready to discuss how you've built rapport with stakeholders in previous positions. You might also want to prepare a few examples of how you've effectively communicated complex information in a clear and concise manner.
