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- Tasks: Provide desktop support across multiple park locations using Microsoft technologies.
- Company: Join a charitable organisation dedicated to preserving London's iconic parks.
- Benefits: Continuous training, development opportunities, and a chance to make a real difference.
- Why this job: Combine your IT skills with a passion for nature and community impact.
- Qualifications: Degree in IT and significant 2nd line support experience required.
- Other info: Excellent communication skills are essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
A charitable organization managing public parks is seeking a 2nd Line Support Engineer. In this full-time role, you will provide desktop support across multiple park locations, working with Microsoft technologies such as Office 365 and Windows 11.
The position offers opportunities for continuous training and development while making a tangible difference in the preservation of iconic parks in London.
A degree in IT and significant experience in 2nd line support are required, alongside excellent communication skills.
2nd Line IT Support Engineer - Windows & Azure (London) employer: The Royal Parks
Contact Detail:
The Royal Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer - Windows & Azure (London)
✨Tip Number 1
Network like a pro! Reach out to folks in the IT community, especially those working in similar roles. Attend meetups or online forums where you can chat about tech and share your passion for supporting users.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Microsoft technologies during interviews. Talk about your experience with Office 365 and Windows 11, and how you've solved problems in the past.
✨Tip Number 3
Prepare for scenario-based questions! Employers love to see how you think on your feet. Brush up on common 2nd line support issues and be ready to explain how you'd tackle them in real-life situations.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that role. Plus, it shows you're genuinely interested in being part of our mission to preserve London's parks.
We think you need these skills to ace 2nd Line IT Support Engineer - Windows & Azure (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies like Office 365 and Windows 11. We want to see how your skills align with the role, so don’t be shy about showcasing your 2nd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our mission of preserving London’s parks. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at The Royal Parks
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, especially Office 365 and Windows 11. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Your Passion for the Role
This isn't just any IT support job; it's about making a difference in public parks. Share why you're excited about this opportunity and how your skills can contribute to the organisation's mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've successfully handled 2nd line support issues, particularly in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly and Confidently
As you'll be working with various stakeholders, strong communication skills are key. Practice explaining technical concepts in simple terms, and be ready to demonstrate your ability to listen and respond effectively to user needs.
