At a Glance
- Tasks: Support visitors and families with empathy while managing administrative tasks at Brompton Cemetery.
- Company: Join The Royal Parks, a historic organisation managing iconic green spaces in London.
- Benefits: Enjoy a competitive salary, 26 days' leave, private healthcare, and learning opportunities.
- Other info: Flexible adjustments available to support diverse needs.
- Why this job: Make a meaningful impact in a serene environment while preserving heritage.
- Qualifications: Customer service experience and strong IT skills are essential.
The predicted salary is between 28864 - 30500 £ per year.
Location: Brompton Cemetery – Chapel Office. Salary £28,864 - £30,500 per annum, depending on experience. Application deadline: Wednesday, July 8, 2026.
About Us
The Royal Parks (TRP) manages over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Park Support and Cemetery Officer to join us at Brompton Cemetery and Kensington Gardens on a full-time, 12 months fixed term basis, working 36 hours per week.
The Benefits
- Salary of £28,864 - £30,500 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for a customer-focused individual with administrative experience to join our dedicated and historic organisation. In this rewarding role, you will be a calm and reassuring presence, helping families and visitors navigate deeply personal moments with empathy, care and quiet professionalism. You will become a guardian of heritage, playing a key role in the careful preservation of a breathtaking Victorian garden cemetery where every path tells a story and every detail matters, and of an iconic park in Kensington, central London.
The Role
As a Park Support and Cemetery Officer, you will provide on-site business support and administrative functions to aid the delivery of services at Brompton Cemetery, and at Kensington Gardens. Specifically, you will serve as the primary point of contact for visitors, colleagues, contractors and families, overseeing bookings, co-ordinating meetings and events, and supporting funerary services with professionalism and empathy. Beyond this, you will ensure the accuracy of records, calendars and systems, supporting the smooth operation of both sites through tasks such as processing permits and commercial licences, purchase orders and invoices, assisting with correspondence and deliveries, managing burial records, helping with grave searches and other client services. Additionally, you will:
- Raise purchase orders, sales invoices and update financial records
- Manage and maintain key cupboard
- Assist with updating signage and noticeboards
About You
To be considered as a Park Support Officer, you will need:
- Experience of providing a high level of customer service
- Significant experience using office IT applications
- Good literacy, numeracy, and accuracy in administrative tasks
- Strong collaborative skills and adaptability
Reasonable Adjustments
We’ve included some examples of the kind of adjustments we can make below, so you can see how we’re supporting others. These are just a few of the ways we can help, so please still get in touch even if the following aren’t relevant for you. You can contact us and we’ll be in touch as soon as we can.
- Support with written materials
- Adapting settings for mobility issues
We understand that you might need to see the interview questions in advance, for a number of reasons. We’re always open to discussing with you if this could be an adjustment which would help. We can provide written questions in the interview itself and if you have a written assessment to take, then we can allow you extra time, if you need it.
Audio assistance for interviews online all the audio is subtitled and can be automatically captioned.
Safeguarding Notice
The Royal Parks is committed to safeguarding and promoting the welfare of children, young people and adults at risk from harm, and expects all staff and volunteers to share this commitment and follow the organisation’s policies and procedures. The Royal Parks provides an awareness training programme on Safeguarding for all staff, and further in-depth training for those working with children, young people or adults who may be at risk of harm.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you want to join us as a Park Support and Cemetery Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Park Support and Cemetery Officer employer: The Royal Parks Limited.
The Royal Parks is an exceptional employer, offering a unique opportunity to work in the serene and historic environment of Brompton Cemetery and Kensington Gardens. With a strong commitment to employee well-being, we provide generous benefits including 26 days of annual leave, a robust pension scheme, and comprehensive learning and development opportunities. Our inclusive work culture fosters collaboration and personal growth, making it a rewarding place for those looking to make a meaningful impact in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Park Support and Cemetery Officer
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We think you need these skills to ace Park Support and Cemetery Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at The Royal Parks Limited.
✨Get to Know Public Sector Values
Before your interview with The Royal Parks Limited., dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for The Royal Parks Limited..
