We are seeking to recruit an Audience Data Analyst to join our Analytics and Insight Team as we enter a new and exciting season of ballet and opera programming. This role will focus on delivering high-quality data analysis, ensuring that we continue to develop a holistic and evolving image of RBO audiences and sales. The postholder will provide clear, actionable insights to stakeholders across the organisation, enabling them to make strategic, evidence-based decisions.The ideal candidate will have an analytical mind, with the ability to operate independently to agreed deadlines, producing high quality and accurate work for a range of stakeholders at pace. They will be able to contribute to the output of a multi-functional and collaborative team, working with a range of specialists across UX and CX Research, Pricing, Ticketing and Marketing. The successful candidate will be able to demonstrate: Strong practical data analysis skills, including SQL skillsStrong numeracy, analytical reasoning and attention to detail.The ability to understand the underlying questions of an analytics request and to translate stakeholder requests into clear, focused analysis briefs.Strong collaboration skills, with the confidence to work constructively with stakeholders, technical colleagues and subject matter expertsClear experience of taking analytical work from an initial question through to accurate findings, clear conclusions and actionable insight.An understanding of the below will be beneficial and highly regarded so please do reflect these in your application if you have: Experience with ticketing or CRM data.Experience working across multiple data sets. Experience with audience, visitor, member or customer data in a performing arts or visitor attraction environment.Experience using Python, R or another analytical programming language for data analysis or automation.JobFamilyTeam MemberJobFunctionCorporate ServicesPayTypeSalary
Audience Data Analyst in London employer: The Royal Opera House
As an employer, RBO is dedicated to fostering a vibrant and inclusive work culture that prioritises creativity and collaboration. With a strong commitment to employee development, we offer numerous opportunities for growth within the arts education sector, ensuring that our team members can thrive while making a meaningful impact on the lives of children and young people across the nation. Located in a dynamic environment, our organisation values passion for the arts and provides a supportive atmosphere where innovative ideas can flourish.
