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- Tasks: Join a vibrant team to ensure guests enjoy immaculate rooms and exceptional hospitality.
- Company: Dynamic hotel environment focused on guest satisfaction and teamwork.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Other info: Supportive work culture with training programmes and career progression opportunities.
- Why this job: Make a lasting impression on guests while developing your career in hospitality.
- Qualifications: Detail-oriented, strong communicator, and able to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms. In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for? The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride. If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper:
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper in Keswick employer: The Royal Oak
Contact Detail:
The Royal Oak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Keswick
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your passion for high standards and guest experience aligns with their mission.
✨Tip Number 2
Practice your communication skills! As a Housekeeper, you'll need to interact with both guests and your team. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as warm and courteous.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples of how you've maintained high standards in previous roles. This will demonstrate that you’re the perfect fit for keeping those immaculate rooms.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it there. It shows you're serious about joining our vibrant team and helps us get to know you better right from the start.
We think you need these skills to ace Housekeeper in Keswick
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for housekeeping! In your application, mention why you love creating immaculate spaces and how it contributes to a great guest experience. A little passion goes a long way!
Highlight Your Attention to Detail: As a Housekeeper, being detail-oriented is key. Share examples in your application that showcase your keen eye for cleanliness and how you've met or exceeded standards in previous roles.
Communicate Clearly: We value great communication skills! Make sure your application is clear and concise. Use friendly language and don’t hesitate to show your personality – we want to know the real you!
Apply Through Our Website: Ready to join our vibrant team? We encourage you to apply through our website for a smooth application process. It’s the best way for us to get your details and for you to stay updated on your application status!
How to prepare for a job interview at The Royal Oak
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Housekeeper entails. Familiarise yourself with the key responsibilities mentioned in the job description, like maintaining high standards of cleanliness and responding to guest comments. This will help you demonstrate your passion for the role.
✨Show Off Your Attention to Detail
As a Housekeeper, having a keen eye for detail is crucial. During the interview, be ready to share examples from your past experiences where your attention to detail made a difference. Whether it’s about cleaning techniques or ensuring guest satisfaction, highlight how you’ve excelled in these areas.
✨Practice Your Communication Skills
Since great communication is key in this role, practice how you would interact with both guests and team members. Think of scenarios where you had to resolve issues or work under pressure, and prepare to discuss how you handled them with warmth and professionalism.
✨Prepare for Situational Questions
Expect questions that assess how you handle unexpected situations. For instance, they might ask how you would deal with a guest complaint or a last-minute change in cleaning priorities. Prepare some thoughtful responses that showcase your calmness under pressure and problem-solving skills.