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- Tasks: Deliver amazing bar and waiting hospitality to our customers in a vibrant environment.
- Company: Join an award-winning business known for its friendly and positive atmosphere.
- Benefits: Competitive pay, tips, discounts, and access to cashback offers with major retailers.
- Other info: Enjoy industry-leading training, support, and a focus on mental health awareness.
- Why this job: Be part of a diverse team and contribute your ideas in a collaborative setting.
- Qualifications: No specific qualifications required, just a passion for great service and teamwork.
The predicted salary is between 11 - 16 £ per hour.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers. A country inn at heart, serving honest food made with the finest local ingredients; a gateway for those seeking peace, quiet and indulgent escape from everyday life.
What's in it for you?
- The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company at The UK Publican Awards.
- You will be working with some of the most talented people in the industry.
- Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more.
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas.
- A competitive hourly rate plus an equal share of great tips.
- Access to industry leading training and development. We offer bespoke training plans as part of our 'Pillars of Progression' programme.
- We offer additional support and coaching from our talented managers.
- You will work closely with some of the best locally sourced food and drink produce, including our own, award-winning beer.
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry's best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams.
- We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Member employer: The Royal Oak
Contact Detail:
The Royal Oak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what makes them stand out. This way, you can show off your enthusiasm and how you fit into their award-winning culture.
✨Tip Number 2
Practice your hospitality skills! Think about how you would deliver amazing service in a busy pub or restaurant. Role-play with a friend or family member to get comfortable with common scenarios you might face as a Front of House Team Member.
✨Tip Number 3
Be yourself during the interview! They’re looking for someone who fits into their friendly and welcoming environment, so let your personality shine through. Share your passion for great food and customer service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see a bit of character in your words, so don’t be afraid to express yourself and show us why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can contribute to our award-winning business.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a standout candidate for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at The Royal Oak
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and what makes them stand out in the industry. Understanding their approach to hospitality and their commitment to local ingredients will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, your ability to deliver amazing hospitality is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for providing excellent service and your fit for their friendly environment.
✨Be Ready to Share Ideas
This company values collaboration and fresh ideas. Think about how you can contribute to their business development. Bring a couple of suggestions or improvements you’ve noticed in similar roles, showing that you’re proactive and eager to be part of the team.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in their training programmes, team culture, or how they support mental health. This shows you’re genuinely interested in being part of their family.