Food & Beverage Assistant

Food & Beverage Assistant

Keswick Full-Time No home office possible
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At a Glance

  • Tasks: Greet guests, take orders, and deliver exceptional service in a lively environment.
  • Company: Join the Daniel Thwaites family, known for creating amazing guest experiences.
  • Benefits: Enjoy flexible wage access, tips, 28 days leave, discounts, and career progression.
  • Why this job: Be part of a fun team, develop your skills, and make lasting memories for guests.
  • Qualifications: Friendly attitude and a strong work ethic; experience in hospitality is a plus.
  • Other info: Opportunities for apprenticeships and long service awards including free meals and stays.

Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team. As a Food & Beverage Assistant, you will become a member of our family who helps us create amazing experiences for our guests.

For our Food & Beverage Assistants, we are offering a rewarding role with scope for career progression along with:

  • A fun environment where you will receive training and support to develop & progress
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week, giving you control over your finances
  • Tips paid regularly
  • 28 days annual leave (rising to 33 days after 5 years)
  • Discounted accommodation, food and drink in our beautiful properties across the country
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Pension & Life assurance
  • Long service awards including free meals and free stays with your friends or family

Who are we looking for?

Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, as a Food and Beverage Assistant you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team. It would be ideal if you have previous experience in a bar, café or restaurant, but a great work ethic is more important. If this sounds like you and you want to bring your personality to work, we would love to meet you.

Your day to day as a Food & Beverage Assistant:

  • Your personality will shine through as you greet each one of our valued guests with a warm and friendly smile
  • You will take food and drink orders and serve guests with a brilliant customer service ethic
  • Assist with menu suggestions and recommendations
  • Prepare perfectly laid tables for each guest visit
  • Ensure our high standards are delivered and maintained at all times
  • Provide our guests with the warmest hospitality, ensuring they want to return
  • Team work

We’d love to meet you - Come and join our Daniel Thwaites Family.

Food & Beverage Assistant employer: The Royal Oak

At Daniel Thwaites, we pride ourselves on being an exceptional employer that values each team member as part of our family. Our Food & Beverage Assistants enjoy a vibrant work culture filled with support and training opportunities, alongside benefits like Wagestream for financial flexibility, generous annual leave, and discounts across our stunning properties. Join us to not only enhance your career but also to create unforgettable experiences for our guests in a fun and energetic environment.
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Contact Detail:

The Royal Oak Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food & Beverage Assistant

✨Tip Number 1

Show your personality! When you meet potential employers, let your friendly and warm nature shine through. This role is all about creating amazing experiences for guests, so demonstrating your ability to connect with people will set you apart.

✨Tip Number 2

Familiarise yourself with the food and drink offerings of the establishment. Being knowledgeable about the menu will not only help you make recommendations but also show your enthusiasm for the role during interviews.

✨Tip Number 3

Highlight any previous experience in hospitality, even if it's informal. Whether it’s helping out at family events or volunteering, showcasing your work ethic and customer service skills can make a big difference.

✨Tip Number 4

Be prepared to discuss how you handle busy environments. Share examples of times when you've thrived under pressure, as this role requires you to maintain high standards while working in a fast-paced setting.

We think you need these skills to ace Food & Beverage Assistant

Customer Service Skills
Interpersonal Skills
Teamwork
Attention to Detail
Time Management
Communication Skills
Problem-Solving Skills
Adaptability
Positive Attitude
Multitasking
Basic Food and Beverage Knowledge
Sales Skills
Conflict Resolution
Work Ethic

Some tips for your application 🫡

Show Your Personality: As a Food & Beverage Assistant, your personality is key. Make sure to convey your friendly and personable nature in your application. Use a warm tone in your cover letter and highlight experiences where you've provided excellent customer service.

Highlight Relevant Experience: Even if you don't have direct experience in a bar, café, or restaurant, emphasise any roles where you've worked in a busy environment or provided hospitality. Mention specific examples that showcase your work ethic and ability to thrive under pressure.

Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Focus on teamwork, communication, and your ability to create enjoyable experiences for guests. Use bullet points for clarity and impact.

Express Enthusiasm for the Role: In your application, express genuine enthusiasm for joining the team and contributing to the fun and energetic environment. Mention why you want to be part of the Daniel Thwaites Family and how you can contribute to their mission of delivering warm hospitality.

How to prepare for a job interview at The Royal Oak

✨Show Your Personality

As a Food & Beverage Assistant, your personality is key. Be sure to let your friendly and warm nature shine through during the interview. Share anecdotes that highlight your ability to connect with guests and create memorable experiences.

✨Demonstrate Team Spirit

This role requires you to work closely with a fun and energetic team. Highlight your teamwork skills by discussing past experiences where you collaborated effectively with others. Emphasise your willingness to support colleagues and contribute to a positive work environment.

✨Prepare for Customer Service Scenarios

Expect questions about how you would handle various customer service situations. Prepare examples that showcase your problem-solving skills and ability to maintain high standards of service, even in a busy environment. This will demonstrate your readiness for the role.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Food & Beverage Assistant
The Royal Oak
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