At a Glance
- Tasks: Be the friendly face at our front desk, welcoming residents and visitors.
- Company: Join a supportive team at The Royal Naval Benevolent Trust.
- Benefits: Part-time hours with a warm, community-focused environment.
- Other info: Perfect for students looking for weekend work in a caring setting.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Friendly attitude and excellent communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
The Royal Naval Benevolent Trust in Portsmouth is seeking a friendly Receptionist to join a small, supportive team at Admiral Jellicoe House.
Reporting to the Care Home Manager, you will be the first point of contact for residents, families and visitors, ensuring a warm welcome and smooth front-desk operations.
This permanent, part-time role is 15 hours per week, with weekend shifts Saturday and Sunday 9am-5pm.
#J-18808-Ljbffr
Weekend Receptionist – Friendly Front Desk at Care Home in Portsmouth employer: The Royal Naval Benevolent Trust
The Royal Naval Benevolent Trust is an exceptional employer, offering a supportive and family-style work environment at Admiral Jellicoe House in Portsmouth. With a focus on meaningful care for veterans, employees benefit from competitive pay, a close-knit team culture, and opportunities for personal and professional growth, making it a rewarding place to work for those passionate about making a difference.
Contact Details:
The Royal Naval Benevolent Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist – Friendly Front Desk at Care Home in Portsmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Royal Naval Benevolent Trust and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Royal Naval Benevolent Trust and let us see your personality shine through!
We think you need these skills to ace Weekend Receptionist – Friendly Front Desk at Care Home in Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Royal Naval Benevolent Trust.
Get Familiar with Our Brand:Before applying, take some time to learn about The Royal Naval Benevolent Trust and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Royal Naval Benevolent Trust
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Royal Naval Benevolent Trust.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Royal Naval Benevolent Trust will surely appreciate.
