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- Tasks: Lead and deliver high-quality, person-centred care in a supportive environment.
- Company: Pembroke House, a unique care home for veterans with a family-run feel.
- Benefits: Competitive salary, dress down policy, cycle to work scheme, and free parking.
- Why this job: Make a real difference in the lives of veterans while leading a compassionate team.
- Qualifications: Registered Nurse with strong leadership and clinical skills.
- Other info: Join a close-knit team dedicated to excellence and supporting the Armed Forces community.
The predicted salary is between 48000 - 62000 £ per year.
Salary: £55,000 plus comprehensive benefits package
Job type: Permanent 36 hours per week
The Clinical Services Manager is responsible for leading, managing, and delivering safe, effective, and high‑quality person‑centred care within the home. As the most senior clinician, the post holder ensures robust clinical leadership, consistent standards of care, and professional supervision of all nursing and care staff. This role combines hands‑on clinical practice with accountability for care standards, regulatory compliance, and continuous quality improvement. The post holder works closely with the Home Manager to ensure the delivery of person‑centred care and a culture of professional excellence across all areas of the home. This role will require the post holder to deputise in the absence of the Home Manager, a responsibility that is shared with the Dementia Services Manager.
Pembroke House is a purpose‑built care home for veterans of the Royal Navy and Royal Marines in Gillingham. We have been serving Royal Navy and Royal Marines veterans and their dependants for over 70 years. Our residents and staff enjoy a varied yet familiar way of life to encourage independence and give each day meaning and purpose. The home has a ‘family‑run’ feel and we have carefully created a supportive, friendly and close‑knit team, making it a unique and very special place to work.
Key Responsibilities
- Provide strong, professional leadership and strategic direction in all aspects of clinical and care quality.
- Ensure rigorous compliance with all relevant legislation, regulatory standards (including CQC, NICE, and safeguarding frameworks), and professional codes of practice.
- Lead the development, implementation, and ongoing monitoring of care policies.
- Consistently role‑model clinical excellence through professional conduct and capability, maintaining a visible, hands‑on presence in practice.
- Provide on‑call and emergency cover in accordance with the rota agreed with the Home Manager.
- Lead, manage, and be accountable for internal audits, inspections, and quality reviews.
- Support recruitment activities, including campaign participation, candidate interviews, and selection processes, to maintain safe staffing levels and meet resident needs.
- Role‑model the highest standards of care by actively engaging in clinical work where necessary to set clear expectations for staff.
- Maintain an up‑to‑date and comprehensive understanding of Deprivation of Liberty Safeguards (DoLS) and the Mental Capacity Act, ensuring compliance in practice.
The Person
This role would suit someone who is naturally dependable, compassionate and trustworthy. They should be able to empathise with the needs of the residents, have patience and understanding and above all be kind and caring.
What we offer
In addition to a competitive salary, we offer a generous suite of benefits to our employees including:
- Dress down, wear your own clothes
- Cycle to work scheme
- Free on‑site parking
- Eligible for blue light card
IMPORTANT: Applicants must have the legal right to work in the UK. We are not able to offer sponsorship for this position.
As a Silver accredited Armed Forces Covenant signatory, we are committed to supporting the Armed Forces community and recognising the value that serving personnel, reservists, veterans, and military families bring to our organisation. We welcome applications from all members of the Armed Forces community and are committed to ensuring fair treatment throughout the recruitment process.
We are proud to be a Disability Confident Committed Employer.
Contact us: hr@rnbt.org.uk or visit www.rnbt.org.uk
Closing date for applications is Friday 21 November 2025.
Clinical Services Manager – Registered Nurse in Gillingham employer: The Royal Naval Benevolent Trust
Contact Detail:
The Royal Naval Benevolent Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager – Registered Nurse in Gillingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings for Clinical Services Managers. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your clinical knowledge and leadership skills. Be ready to discuss how you would ensure high-quality care and compliance with regulations. We want to see your passion for person-centred care shine through!
✨Tip Number 3
Showcase your hands-on experience! During interviews, share specific examples of how you've led teams or improved care standards in previous roles. This will help us see your capability in action.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinical Services Manager – Registered Nurse in Gillingham
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing high-quality, person-centred care shine through. We want to see how your values align with our mission at Pembroke House, so share your experiences that highlight your commitment to compassionate care.
Be Specific About Your Experience: Make sure to detail your relevant clinical experience and leadership roles. We’re looking for someone who can demonstrate their ability to manage teams and ensure compliance with care standards, so don’t hold back on showcasing your achievements!
Tailor Your Application: Take the time to tailor your application to the Clinical Services Manager role. Use keywords from the job description and relate them to your own skills and experiences. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Royal Naval Benevolent Trust
✨Know Your Clinical Standards
Make sure you brush up on the latest clinical guidelines and standards relevant to the role. Being able to discuss CQC, NICE, and safeguarding frameworks confidently will show that you're not just familiar with them, but that you can lead your team in adhering to these standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in a clinical setting. Highlight your ability to provide professional supervision and how you've fostered a culture of excellence in previous roles. This is your chance to demonstrate your leadership style!
✨Emphasise Person-Centred Care
Since this role focuses heavily on person-centred care, be ready to share specific instances where you've put residents' needs first. Discuss how you’ve engaged with residents and their families to ensure their care is tailored and meaningful.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and clinical judgement. Think about potential challenges you might face in the role and how you would handle them. This will help you illustrate your critical thinking and decision-making abilities.
