Head of Data and Insight in Hereford

The Royal National College for the Blind is looking for an outstanding data professional to take on the new role of Head of Data and Insight. The successful candidate will have the combination of technical, strategic, communication and inter-personal skills which will help us to drive a change in culture, putting data at the heart of our reporting and decision making. In return we offer flexibility, an excellent benefits package and a friendly, supportive working environment. The role is part time hours on a fixed term contract.

Main duties and responsibilities:

• Provide leadership of MIS operations, including line management of the MIS Manager, driving adoption, optimisation and continuous improvement.
• Provide data and insight strategic leadership. Develop and implement a data and insight strategy to improve the organisation’s data maturity, with a specific initial focus on student-facing areas of the business.
• Lead on measurement, evaluation and learning for the College, including supporting the development of evaluation frameworks, evidencing theories of change and working with the Senior Management Team to ensure that impact is understood and incorporated into strategic planning.
• Embed a culture where teams generate and maintain accurate and timely data, enabling College leaders to evaluate effectiveness regarding student outcomes, quality of teaching, learning and residential support, and effectiveness of leadership and management at all stages of the student journey, from initial contact through transition beyond the College.
• Ensure that insights are available to decision makers in the most appropriate way, including developing dashboards and reporting frameworks that provide actionable insights and KPIs to Senior Management and the Board of Governors.
• Oversee the further embedding and development of the MIS, identifying areas for improvement and appointing team champions to support ongoing training and skills development.
• Work with all stakeholders/users of the MIS to make sure that high quality data is stored in the system, high quality insights are available to decision makers as needed, and the system as a whole underpins quality across the College.
• Work with leaders to identify barriers to the data pipeline, ensuring that system users understand its value and the importance of high quality, consistent inputting.
• Communicate effectively with all stakeholders and users at all levels of the organisation, acting as a bridge between those with technical knowledge and those without, building a shared vision and understanding of the importance of strong, accurate data and communal responsibility.
• Build strong, collaborative relationships across the College, translating business needs into practical data products, technologies and processes which help to achieve the outcomes sought.
• Contribute to all external audits, monitoring visits and inspections, ensuring that data is ready to be inspected without notice.
• Champion data quality, GDPR compliance and governance, embedding robust standards and processes College-wide.