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- Tasks: Support account managers and ensure top-notch service for B2B customers.
- Company: Join the Royal Mint, a historic and innovative organisation.
- Benefits: Flexible hybrid working, generous holiday, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong IT skills, organisational abilities, and customer-facing experience required.
- Other info: Enjoy a supportive work environment with wellness initiatives and community involvement.
The predicted salary is between 22000 - 29000 £ per year.
Your role with us: The Sales Administrator will support the account manager and customer manager with providing a first class service to our B2B Royal Mint customers by ensuring that orders, emails and complaints are actioned within the SLA’s for the department.
We are looking for people who have:
- Strong IT skills, including MS Word, Excel, and Outlook.
- Excellent organisational skills and the ability to manage multiple priorities.
- A good general level of maths.
- Experience in a customer-facing role.
- Knowledge of data management and stock systems.
We are looking for people who are:
- Committed to delivering excellent customer service.
- Highly organised and methodical with strong attention to detail.
- Proactive problem-solvers who can work to tight deadlines.
- Professional, diplomatic, and approachable in all interactions.
- Adaptable, collaborative team players who are willing to step in and support colleagues when needed.
More information and employee benefits:
- Enjoy a 9-day fortnight as part of a flexible hybrid-working model, with a blend of home working and at least three days per week in the office.
- Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
- 24.5 days holiday + bank holidays.
- Option to buy up to 5 days annual leave per annum.
- Generous Pension Scheme – with the ability to adjust your contribution amount.
- Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
- Access to free onsite car parking and canteen proudly serving Costa Coffee.
- Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
- Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
- Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
- Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.
Sales Administrator in Llantrisant employer: The Royal Mint
Contact Detail:
The Royal Mint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Llantrisant
✨Tip Number 1
Get to know the company! Research The Royal Mint and understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your organisational skills! Prepare to discuss how you manage multiple priorities and tight deadlines. Maybe even bring a planner or digital tool you use to keep track of tasks – it’ll impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining us at The Royal Mint.
We think you need these skills to ace Sales Administrator in Llantrisant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your strong IT skills and any experience in customer-facing roles. We want to see how you can bring your organisational skills to the table!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer service and how your proactive problem-solving skills make you a great fit for our team.
Showcase Your Attention to Detail: In your application, be sure to demonstrate your attention to detail. Whether it's through your formatting or the way you present your experiences, we love seeing candidates who are methodical and thorough.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our fantastic benefits!
How to prepare for a job interview at The Royal Mint
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the company and its products. Familiarise yourself with The Royal Mint's services and how they cater to B2B customers. This will show that you're genuinely interested and prepared.
✨Show Off Your IT Skills
Since strong IT skills are a must for this role, be ready to discuss your experience with MS Word, Excel, and Outlook. You might even want to prepare examples of how you've used these tools to improve efficiency or solve problems in previous roles.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully managed multiple priorities or tight deadlines. Be ready to share how you stay organised and ensure that nothing slips through the cracks, especially in a customer-facing role.
✨Be a Team Player
The role requires adaptability and collaboration, so come prepared with examples of how you've supported colleagues in the past. Highlight your diplomatic approach and how you handle interactions with professionalism and approachability.
