At a Glance
- Tasks: Design and deliver engaging training solutions for customer service excellence.
- Company: The Royal Mint, a prestigious organisation with a commitment to quality.
- Benefits: Flexible hybrid working, generous holidays, and professional development support.
- Other info: Join a supportive team focused on growth and innovation.
- Why this job: Shape the future of customer service while enjoying a balanced work-life.
- Qualifications: Strong customer service background and experience in coaching and content creation.
The predicted salary is between 30000 - 40000 £ per year.
The Royal Mint is seeking a Customer Services Trainer for a 12-month fixed-term contract to enhance the capabilities of the Customer Service function. You will design and deliver effective training solutions to ensure a high quality customer experience through the confident use of systems and processes.
The ideal candidate will have a strong background in Customer Service, a knack for creating engaging learning content, and demonstrated success in coaching others.
The role offers benefits like a flexible hybrid working model, generous holidays, and a supportive professional development environment.
Customer Service Training Lead | Hybrid + 9‑Day Fortnight in Llantrisant employer: The Royal Mint
The Royal Mint is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a flexible hybrid working model and generous holiday allowances, employees enjoy a healthy work-life balance while contributing to a prestigious institution. The opportunity to design impactful training solutions in a supportive environment makes this role particularly rewarding for those passionate about enhancing customer service excellence.
