At a Glance
- Tasks: Maximise CRM system ROI by optimising use, adoption, and data integrity.
- Company: Join The Royal Mint, a historic and innovative organisation.
- Benefits: Enjoy a flexible hybrid model, generous holiday, and professional development support.
- Other info: Engage in charity work and enjoy onsite gym facilities.
- Why this job: Be the bridge between tech and business, making a real impact.
- Qualifications: Experience with CRM tools and a track record of continuous improvement.
The predicted salary is between 50000 - 65000 £ per year.
Your role with us: The CRM Product owner will maximise the return on investment of the CRM system by optimising understanding, consistency of use, adoption, data integrity and requests for development across The Royal Mint. This is a hands-on role and you will regularly work with key stakeholders and cross-functional teams acting as a bridge between the technical, service, commercial and external support team to ensure the technology solutions are practical and meet the needs of the business.
We are looking for people who have:
- Knowledge of common CRM software tools and their application (HubSpot desirable)
- Demonstrable experience of developing and implementing CRM enabling strategies to support the growth of a customer-focused business.
- A proven track record of continuous improvement in a structured way with benefits measured and realised.
- Sound business, technical, financial and process knowledge to assess impact of decisions and changes.
We are looking for people who are:
- Highly motivated and results driven with an accomplishment-based track record.
- Relationship builders, naturally curious and willing to challenge the status quo.
- Able to make sound decisions based on data, analysis, experience and good judgment.
- Collaborative in their approach to projects with the ability to engage senior stakeholders.
More information and employee benefits:
- Enjoy a 9-day fortnight as part of a flexible hybrid-working model, with a blend of home working and at least three days per week in the office.
- Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
- 24.5 days holiday + bank holidays.
- Option to buy up to 5 days annual leave per annum.
- Generous Pension Scheme – with the ability to adjust your contribution amount.
- Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
- Access to free onsite car parking and canteen proudly serving Costa Coffee.
- Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
- Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
- Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
- Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.
CRM Product Manager in Llantrisant employer: The Royal Mint
The Royal Mint is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid-working model and a generous benefits package including a 9-day fortnight, extensive holiday options, and support for professional development. With a collaborative work culture that encourages innovation and relationship building, employees are empowered to make impactful decisions while enjoying access to onsite amenities such as a gym and a café. Join us in a role that not only drives business success but also allows you to contribute to meaningful community initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Product Manager in Llantrisant
✨Tip Number 1
Network like a pro! Reach out to current employees at The Royal Mint on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on CRM tools, especially HubSpot, and be ready to discuss how you've driven results in previous roles. We want to see that passion!
✨Tip Number 3
Show off your collaborative spirit! Be ready to share examples of how you've worked with cross-functional teams. Highlighting your relationship-building skills will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Product Manager in Llantrisant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Product Manager role. Highlight your experience with CRM software, especially HubSpot, and showcase any strategies you've developed that align with our goals at The Royal Mint.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your skills can help us maximise our system's ROI. Be sure to mention your collaborative approach and relationship-building skills.
Showcase Your Achievements:When detailing your past experiences, focus on measurable achievements. We love seeing how you've driven continuous improvement and made sound decisions based on data. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Royal Mint
✨Know Your CRM Tools
Make sure you brush up on your knowledge of common CRM software tools, especially HubSpot if it's mentioned. Be ready to discuss how you've used these tools in the past and how they can be applied to optimise the CRM system at The Royal Mint.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and implemented CRM strategies that have driven customer growth. Highlight any measurable outcomes from your previous roles to demonstrate your ability to make a real impact.
✨Build Relationships
Since this role involves working with various stakeholders, think about how you can showcase your relationship-building skills. Share stories that illustrate your collaborative approach and how you've engaged senior stakeholders in past projects.
✨Data-Driven Decision Making
Be ready to discuss how you've made decisions based on data analysis and sound judgement. Prepare specific examples where your analytical skills led to successful outcomes, as this will resonate well with their focus on continuous improvement.
