Client Services Manager

Client Services Manager

£37,000 – £46,000 per annum

Your role with us:

The Royal Mint is on a journey of growth in the D2C space and we are seeking two dynamic Client Services Manager’s to join our high performing Collect Sales team in London.

As a Client Services Manager you will play a pivotal role in driving sales revenue and profit for our D2C collect business. Responsible for nurturing and expanding a portfolio of clients, selling our unique products and providing a world class service. The role is a blend of innovative, idea led thinking and relationship management ensuring unmatched customer experience.

We are looking for people who have:

• Proven experience in D2C sales and account management, ideally in luxury goods or financial services.
• A successful track record of achieving and exceeding sales targets and KPI’s
• Exceptional communication skills and ability to build strong client relationships
• Significant experience managing high value clients and delivering face to face sales pitches

We are looking for people who are:

• Highly professional, confident and enthusiastic brand ambassadors
• Natural networkers, comfortable at high profile events and with senior stakeholders
• Results driven with a strategic mindset
• Team players who thrive in fast paced, target driven environments
• Well organised with strong attention to detail
• Positive, solution focused and able to adapt to changing business priorities

More information and employee benefits:

• Access a competitive base salary with performance related pay to reward your success.
• London based with occasional travel to Wales.
• Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
• 27 days holiday + bank holidays.
• Option to buy up to 5 days annual leave per annum.
• Generous Pension Scheme – with the ability to adjust your contribution amount.
• Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
• Access to free onsite car parking and canteen proudly serving Costa Coffee.
• Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
• Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
• Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
• Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.

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