Business Relationship Manager, Liverpool, L23 2SH

Are you interested in a diverse business management position where you will lead a small team of administrators in activities related to resident services, HR, finances, and recruitment?

• £34,615 per annum reviewed annually and regularly benchmarked

• 36 hours per week.

We seek reliable, friendly and professional people who share our values of Kind, Supportive and Trusted. In return, we\’ll take care of you with our range of benefits.

We\’ll offer you:

• Free meals at work

• Free car parking

• Paid induction & mandatory training

• Free DBS

• Discounts off your weekly shop, gifts and days out

• Cash plan with payment for eye and dental care

• Pension scheme

• 33 days paid holiday, rising to 38 days with long service

• Ongoing free training and career development

Overview of Business Relationship Manager: Our Home Management Team Structure relies heavily on our Business Relationship Managers, who work together to ensure that our staff in the Home are motivated, supported, and engaged. The role involves a variety of day-to-day tasks that are crucial for our residents and the teams that support them.

As a Business Relationship Manager, you will oversee a small team of receptionists and administrators who support your role. You will be responsible for handling all new resident enquiries and scheduling show rounds of the Home, providing prospective residents and their families with a positive and welcoming first impression. You will be responsible for processing supplier invoices, managing the residents\’ fees and maintaining accurate accounts. You will also manage the staff recruitment process, which includes arranging interviews, completing the onboarding process for new starters, issuing contracts, conducting pre-employment checks, and maintaining contact with candidates at each stage of their recruitment journey.

As a key point of contact for all staff, once they have joined RMBI Care Co, you will be responsible for maintaining employee records and processing required information for payroll.

With your help, we can make a real difference in the lives of our residents. Apply today and be part of a team that is confident in its ability to provide exceptional care and support.

Download the Business Relationship Manager Information Pack – for The Tithebarn

This job description is not comprehensive. If you are interested in joining us, please apply online by clicking here or on the link provided. If you need more information about the job, please call Alison Brown, Deputy Home Manager, on , or email

91% of recent new joiners said their induction gave them a good understanding of their role and RMBI Care Co.

93% of our staff feel they are given the training necessary to do their role effectively

The Tithebarn, \”Rated Good by CQC\”, 95% of services are either Outstanding or Good

INDTITH

Business Relationship Manager, Liverpool, L23 2SH

Job Type: Management

Posted: 27/08/2025

Closing date: 24/09/2025

Closing time: 23:59