Digital Officer in London

The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large‑scale capital fundraising appeal. As Digital Officer you’ll work closely with the team and the fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.

We’re a values‑driven charity committed to saving lives by funding world‑leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

• Supporting the day‑to‑day management and optimisation of our website and fundraising microsites.
• Working with teams across the charity to deliver impactful digital content and fundraising appeals.
• Writing engaging, accessible and optimised digital article content to support fundraising activities and key charity objectives.
• Working with the wider digital team to embed and promote digital best practices and deliver training to build digital skills across the organisation.
• Managing multiple projects and priorities effectively to ensure the efficient and timely delivery of digital work.
• Supporting performance measurement and reporting on content and campaign performance using analytics tools.

• Professional experience using CMS (Content Management Systems) and knowledge of website management, on‑page and technical SEO and digital best practice.
• Experience using data tools, such as Google Analytics, for reporting and identifying actionable insights.
• Excellent copywriting, editorial and proofreading skills.
• Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
• Ability to communicate, work collaboratively and build good working relationships.
• Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.

• Experience of digital collaboration and project management tools like Trello, MS Teams or JIRA.
• Experience in a similar role within a complex organisation, charity, or health/science organisation.
• Experience of working with contractors, agencies, and freelancers.
• Qualifications, training or demonstrable experience in digital publishing, digital marketing, Google Analytics, SEO, UX, copywriting or similar.

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm.
• 27 days annual leave rising with length of service.
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
• Training, support and development opportunities.
• Access to the blue‑light discount scheme and other discount opportunities.
• Access to subsidised staff restaurants, on‑site yoga and wellbeing classes, staff choir and much more.
• Range of wellbeing initiatives, including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.