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- Tasks: Manage consultant billing accounts and improve processes for accurate billing.
- Company: Join the Royal Marsden NHS Foundation Trust, a world-leading cancer centre.
- Benefits: Enjoy flexible working, career development, and a supportive team environment.
- Why this job: Make a real difference in patient care while developing your professional skills.
- Qualifications: Strong communication skills and a methodical approach to problem-solving.
- Other info: Dynamic workplace with opportunities for growth and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen to join our Private Patient Billing and Credit Control team as a Consultant Account Specialist. The successful applicant will require strong communication skills and possess a methodical approach to query investigation and process improvement.
They will be responsible for managing a portfolio of Consultant billing accounts, ensuring that strong working relationships are developed and maintained with all service users. Responsibilities include:
- Managing a portfolio of consultants
- Account setup and maintenance
- Billing accuracy investigation
- Query management
- Debt escalations of consultant billing activity
The post holder will work independently in a pro-active manner to maximise the activity on the account by effectively managing the development of their portfolio to ensure billing and debt targets are achieved whilst engaging with, supporting and partnering with the Consultants using the service.
The post holder will develop relationships across the Private care directorate and work collaboratively with these teams to develop the Consultant billing offering, ensuring all KPIs are achieved. They will also lead and monitor the business critical professional fees payment processes each month, assigning duties across teams to ensure the accurate download, reconciliation, comparison and calculation take place for presentation to senior management for authorisation prior to submission to SBS.
They will be responsible for ensuring payments are processed successfully, efficiently and accurately.
About the Royal Marsden NHS Foundation Trust: The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.
We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That’s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work-life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our ongoing achievements.
Consultant Account Specialist employer: The Royal Marsden
Contact Detail:
The Royal Marsden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant Account Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at The Royal Marsden on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Private Patient Billing and Credit Control team, and be ready to discuss how your skills can help improve their processes. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family, focusing on common questions related to account management and billing accuracy. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at The Royal Marsden.
We think you need these skills to ace Consultant Account Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consultant Account Specialist role. Highlight your communication skills and methodical approach, as these are key for managing consultant billing accounts.
Showcase Your Experience: When detailing your previous roles, focus on any experience you have with account management, billing accuracy, or query investigation. We want to see how you've tackled similar challenges in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Royal Marsden
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Consultant Account Specialist. Familiarise yourself with the key responsibilities like managing billing accounts and liaising with various teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples from your past experiences where you've effectively communicated with different stakeholders. Whether it’s resolving queries or collaborating with teams, having specific instances ready will demonstrate your ability to build relationships.
✨Be Methodical in Your Approach
The job requires a methodical approach to query investigation and process improvement. During the interview, discuss how you tackle problems systematically. You could mention tools or techniques you use to ensure accuracy in billing and how you manage your workload efficiently.
✨Engage with the Values of the Organisation
The Royal Marsden NHS Foundation Trust values excellence and patient care. Research their mission and values, and be prepared to discuss how your personal values align with theirs. Showing that you share their commitment to providing the best cancer care will set you apart as a candidate.
